2.4 ghz

Place Your WiFi Router Higher Up

Routers operate with invisible waves of goodness that enable internet access wirelessly. However, they have a hard time passing through pesky human bodies. Ideally, you want to put your WiFi router high up above the floor so that the waves go over the heads of people. And in a room hopefully not too far from where you use your laptops/tablets/phones.

Why Won’t My Smart Plugs Connect to Google Nest?

Google Nest

Episode 1830

Richard from San Diego, CA

Richard wants to connect his smart plugs to his Google Nest mesh router. But they aren't connecting. Leo says that Google Nest Mesh is a dual-band / tri-band and the smart plugs are looking for just 2.4 GHz. It's possible that they have mistakenly attached to the 5 GHz band because its signal may be stronger. Some routers allow you to turn that radio off and the plugs should connect. Once it's paired, you can then turn the 5 GHz band back on.

How can I get rid of the interference with my Sonos Home Theater?

PLAYBASE + SUB + 2 Ones

Episode 1432

Peter from Toronto, Ontario, Canada

Peter has a Sonos wireless home theater and he's having some interference issues. Leo says that Sonos uses its own spectrum, and he can select standard WiFi instead. But chances are, he's running into plain old congestion as other home theater and Wi-Fi units are taking up the bandwidth. If he can, he should move it over to the 5GHz channel instead. He'll have to re-pair them, but it'll be worth it. It could also be an issue with Sonos' new 8.1 firmware update. Both Leo and Doctor Mom are experiencing the same thing, so there's something going on.

Why is my Chromecast dropping the Wi-Fi connection?

Episode 1037

Al from Chula Vista, CA

Al is having trouble with his Chromecast dropping his internet connection. Leo says that Al is using Comcast's ActionTek router and there may be interference on the 2.4 Ghz band. He recommends going with a higher band, like 5 Ghz. Most other stuff uses 2.4 Ghz and it's getting pretty crowded. Another option, if he can't go with 5 GHz, is to choose another channel on the farthest end. ActionTek uses Channel 1, so he should try Channel 11. That should clear the field and help Al to connect.