Why is Windows 8 booting to a blank screen after using the Transfer Wizard?

Episode 997 (2:33:37)

Jason from Arkansas

Jason's friends and family turn to him for all their computer problems, but he had to install Windows 8 onto his new computer and he "broke it" by taking off all the bloatware. He used the Windows File Transfer Wizard and now it just reboots to the sign in screen, and then a blank screen.

Leo says that using Windows Recovery Mode is a great way to fix that. Likely the transfer wizard messed with the drivers or system files. It's better to just copy over the data and leave the rest alone. The good news though, is just a simple recovery is very easy and it's built into Windows 8. He should also make sure to install the update to Windows 8.1 when it comes out in a couple of months.