Why is my laptop having trouble connecting to the Internet?

Episode 993 (2:02:50)

Martin from Los Angeles, CA

Martin is having trouble connecting to the Internet with Internet Explorer. It always asks him what to connect with. Leo says that IE is messed up and that using Chrome or Firefox would be a good way to eliminate that as the culprit. If that's not fixing the issue, then Leo suspects that Martin's laptop may have malware on it and that's preventing connection, or potentially a hardware problem.