How can I recover a username and password in Office 365?

Episode 972 (1:40:39)

Patty from Rancho Cuca Monga, CA

Patty has forgotten her username and password for a new Office 365 login and can't remember it. Leo says that Patty's other accounts will still work. What about her Outlook account? Leo says that she could call Microsoft and let them know what her account number is and they'll help her create a new account. They may also be able to tell her what her account is by using her secondary recovery login/password credential.