Why can't the maps app on my Galaxy S3 find my location?

Episode 970 (1:30:46)

Derek from San Diego, CA

Derek recently bought a Samsung Galaxy S3. The maps app doesn't know where he is, though.

Leo says to make sure that location settings are enabled, including GPS and WiFi. Leo doesn't think that GPS is actually enabled by default. There's also just some places where he won't be able to get a signal. He should also give it some time to acquire his location. It has to pick up all the GPS satellites in that area, which can take time.