How do I create an internal ticketing system for a business?

Episode 964 (2:16:51)

Robert from Tustin, CA

Robert wants to set up a ticketing system for technical support and computer repair. He could use GoTo Assist, which has a very powerful hosted service desk solution. So it's a cloud solution that's both internal and external. (Disclaimer: GoToAssist is a sponsor).

The chatroom recommends SpiceWorks.