Why can't I hear the other person on Skype?

Episode 919 (59:17)

Neil from Homeland, CA

Neil can't hear his daughter when they Skype. Leo says she should check her audio settings and to always make a test call to Echo123, before making the call. If the SkypeLady can't hear you, then there's an issue. If she can, then the issue is with Neil's settings. Neil should also check his speaker settings.