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Episode 905 September 1, 2012

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Mike from Maine Comments

Mike has a Vizio VHT215 Sound bar, but it blocks the infrared receiver of his Bravia HDTV. Leo says the fault isn't really with the designs, but that Mike needs to raise the TV up a bit.

There are some IR extenders that could also do the trick. Logitech makes them and that may be the best solution. is a great place to get them. Another option would be to see if the TV has an app that would allow him to control the TV with his smartphone. He could also try mounting the soundbar above the TV.

Scott Wilkinson says that many Sound Bars have an IR Repeater that will pass through the IR signal to the TV.

Watch Timothy from North Carolina Comments

Leo says that programmers use apps that have "version management". People can "check in and out" the files to edit them so they don't end up colliding with each other's updates. Leo recommends GIT. Another option is Adobe has Version Cue for Designers.

Leo also recommends using Network Attached Storage. This would be attached to the network but not to either computer and would act as a central place to store files. He could use versioning to prevent Tim or his brother from overwriting each other's work. A Pogo Plug or Drobo would work.

Check out Tim's Comic Books at - Look for MAPS, about a kid traveling between dimensions.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Mark from California Comments

The first thing Leo suggests doing with this computer is formatting and reinstalling Windows. This is an old computer, so he may want to consider putting linux on it. Leo recommends installing Puppy Linux, which he can download for free, and put on a USB key or CD. Then he should boot to that USB key or CD, and completely format and overwrite the drive to get rid of the other person's stuff. Then install Puppy Linux.

Leo did a Know How episode on how to install Puppy Linux on an old computer.

Utah Roger in the chatroom says he can call Dell and ask them to send recovery discs for about $10.

Watch Frank from Texas Comments

Leo says it won't erase the recovery partition. He'll lose Windows, though. If he does the factory restore, however, he can then format the drive during that process. That will guarantee that the recovery partition will run and he'll get his operating system back.

Watch Bob from Pennsylvania Comments

Leo says that Avast may be giving Bob a false positive, which isn't unlikely, especially with free AVS software. If he wants a free antivirus, he should dump Avast and go with Microsoft Security Essentials. He could also download Microsoft Windows Defender. He can even make a bootable USB key or CD and then run it independently to scan his entire hard drive.

He can get a second opinion by going to and running their free online virus scan. He also should check out Microsoft's Malicious Software Removal Tool that's already on his computer. To get to it, click "Start" then "Run", type "MRT" and hit enter.

(Disclaimer: ESET is a sponsor).

Watch Michael from Chicago, IL Comments

Leo says that Google is at fault here, not the carrier. Google Wallet right now doesn't support the Galaxy S III, but that will change quickly. Meanwhile, there is something on XDA Developers that may work around that limitation.

Watch Chai from West Los Angeles, CA Comments

Absolutely, in fact it just happened recently. VueZone cameras are pretty safe though. Just keep an eye on it by Googling VueZone and Hack.

Watch Jan from Los Angeles, CA Comments

Leo says it could be as easy as going into your browser settings and change the homepage setting. If she changes that and it keeps coming back, then there's something running in the background that is running concurrently with her browser. She could try running System Restore, Malware Bytes, Windows Defender, etc. But at the end of the day, it's often best to just backup her data, reformat the hard drive, and reinstall Windows from a known, good source. Then install the latest Windows updates.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch James from Burbank, CA Comments

James tried to install the Java update, but it got interrupted and now he can't finish it. He's tried everything including removing the install and starting over. Leo says try installing an older version. If he doesn't need Java though, he really should just turn it off. Even the latest version isn't secure. He also shouldn't have his browser run Java by default, so he should uncheck the "use Java" box in settings. If he runs into anything that requires Java, the browser will tell him.

Watch Nick from San Bernadino, CA Comments

Leo says there's no reason why not, it's pretty complicated to setup, but sure. Search for "recursive query" for help on doing it.

Watch Ray from Riverside, CA Comments

Ray got a call this week from someone claiming to be from Microsoft telling him he had a virus on his computer. Knowing he was full of it, Ray hung up. Leo says he's right to do so. The scammer keeps calling though. Leo says that's because he's from a sweatshop in India making calls over and over. They try to remotely take over the computer in order to infect it with viruses. It's the latest social engineering scam. Microsoft will never call you. And what makes it so convincing, is that the calls are coming from tech support people moonlighting on their free time.

Watch Jerry from Carlsbad, CA Comments

Jerry turned on his computer this morning and his DVD drive has vanished. He gets a message that his configuration was damaged. He called HP and they said they could fix it remotely. Should he allow that? Leo says yes. Better them playing with your registry than you. That way if they screw it up, they have to fix it.