Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Gary from Tejunga, CA Comments

Leo says he'd have to look at the local laws. It's not a copyright issue, but a legal one. James in the chatroom is a HAM and says he could listen to it, but not record it or make it public. He should consult a lawyer about this if he wants to pursue it.

Watch Wally from Cincinnati, OH Comments

There are aftermarket head end units that have Bluetooth capability, and Leo recommends the Alpine stereos. There are a lot of FM transmitting devices, but in a city like Cincinnati, the radio dial is packed with stations. Leo doesn't recommend those unless he lived in an area with few stations.

Since he already has an auxiliary mini-jack on his head unit, he should get an A2DP Bluetooth dongle. Belkin has one called the Belkin F8Z492TTP Bluetooth Music Receiver for $25. The Chatroom says that the GoGroove also works great.

Watch Robert from Carlsbad, CA Comments

There's two ways to do it. He could do it manually, but with up to 300,000 pages, that would just be too daunting. The other option is to do it mechanically using a sheet feed scanner. He can put in hundreds of pages at a time. Now he'll have an image, not editable text. To convert these to text documents, he'll need to get optical character recognition (OCR) software, which comes with most scanners. That will go through it and do the best it can to transcribe it. There is OCR software that is specifically made to handle medical documents, so he might want to look for that.

He should first scan all the documents in as image files, so he'll at least have them all digitally. Then he can try running those through the OCR software. He might still have to spotcheck and correct the translation errors, though. Fifo in the chatroom says a company called MicroFacs specializes in medical based, searchable OCR.

Watch Manny from Sao Paolo, Brazil Comments

No, the standard AppleCare does not cover impact damage or accidental breakage. The phone company may, however. Leo has seen Apple replace broken phones for about $200. When bringing in a broken iPhone, he should make a genius bar appointment. The geniuses have a lot of flexibility, and may be able to help depending on the situation.

If he were to get AppleCare+ for iPhone, that will cover damage. It's $99 and he'd get up to two replacements/repairs a year for about $49 a piece. But he'd really have to get it when he buys the phone.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Carlos from Chino, CA Comments

Leo's guessing that Carlos has a cookie that's directing the browser to the Chinese site. He should try clearing cookies to see if that resolves the issue. Or the ISP may be misreading Carlos WiFi as "China" rather than Chino. Go into Internet Options and reset everything. It could also be Malware, a RootKit, or a browser hijack that's redirecting his DNS.

From the Chatroom: Go to If that tells him he's in China, then he'll know something is wrong with his IP. eBay has regional settings which could have been changed. eBay also has a tech note which addresses this exact issue.

Watch Traci from San Diego, CA Comments

Leo says that colleges are very good with security, but she could use a VPN service like PrivateTunnel which would give her an encrypted tunnel to secure servers that no one would see. Also, for social media, Facebook now supports "https," (as does Google) so she should go into her settings and enable that.

The chatroom suggests getting a Kensington Lock for the laptop. She should also use for automatic backup. But her best defense is the understanding that everything she does is out in the open unless she's using an encrypted webpage.

(Disclaimer: Carbonite is a sponsor).

Watch Traci from San Diego, CA Comments

No, those are pretty closed off. On Wi-Fi, she'll be out in the open, but won't need any kind of antivirus utility.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch EyeDocMark from Syracuse, NY Comments

DropBox does allow you to share a link to a folder and keep it secure, but Mark doesn't care for it as much. Leo suggests ShareFile. The people he wants to share the files with don't have to have an account and he can make the images secure so that they won't be able to edit the photo. The Chatroom says that PicasaWeb Albums work really well.

Watch EyeDocMark from Syracuse, NY Comments

Mark's daughter is heading to Europe as a foreign exchange student. Mark is wondering whether or not he should get her an iPad or a Nook for book reading. Leo says not to get a Nook, but the $79 Kindle will work just fine. The new Google Nexus 7 is also great bargain at only $200.

Watch John from Forest Hills, MI Comments

John is thinking about getting an Android tablet from ebay, but it doesn't have the latest version of Android on it.

To upgrade it, It depends on if he wants to "root" it and do it privately or if the manufacturer offers a regular update of Android operating systems. Most likely, John would need to root it. He recommends the Cyanogen mod, but it has to support the tablet John buys. It's not for the faint of heart, and because of the lack of support, Leo doesn't recommend that John do this.

For a little more money, he's better off getting the Google Nexus 7. That runs the latest version of Android, "JellyBean".

Watch VJ from Woodland Hills, CA Comments

VJ says his Dell Studio computer heats up to 92 degrees centigrade on the GPU. Leo says that the temperature shouldn't be over 70 degrees centigrade, but the chatroom says that it's pretty typical for a graphics processor to run over 100 degrees centigrade. He could look up the GPU and find out what temperature it's rated for.

He tried to get support from Dell, and they replaced the fans, heat sink, and motherboard, but it still had problems a couple weeks later. They replaced the motherboard again, and now he is having other issues. Dell then promised that a tech would call him, but that never happened, and they wouldn't let him talk to someone at their call center in Texas because it would cost him. They also told him to reinstall Windows, which is probably a good idea to do.

He should keep bugging Dell about it because they should fix the problem, especially since it's within his warranty. In fact, he should write a letter or email Michael Dell at documenting how many hours he's spent trying to troubleshoot it. He should mention that he talked to Leo who suggested writing Michael Dell. He should also include the link to this post where Leo is talking to him about it. He should be polite, and that letter will get to someone who will address his issue.

Watch Augusto from Lima, Peru Comments

Augusto can't get his Sony Bravia TV to access his media on his freeNAS server, and has to use a PS3 to do it instead. The Bravia has a built-in browser returns an "unknown error" when he tries browsing to his server. It does work when connecting to the Sony pages and other internet sites, though. So the browser is working properly. He does have a web server running on his freeNAS, too, and can access it from other computers.

It most likely is that the TV browser is probably not sophisticated enough to handle authentication the NAS wants, especially since the chatroom says the Sony Bravia browser is IE6! Augusto ultimately would like to access his videos through the TV's interface. He needs a media server on the NAS side, and a client that's compatible on the TV side, and they both need to match. Whether it's DLNA, SMB, Windows Media, they need to match on the server and client side.