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Episode 898 August 5, 2012

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Sam from Vista, CA Comments

The footage Sam has imported on his computer is in high definition, and DVDs aren't capable of playing back HD content. It also could be an interlacing issue. If his footage looks like it's being viewed through window blinds, he should find software that will de-interlace the video. If he wants high definition, he'll have to author his videos to Blu-ray discs.

Ultimately Leo recommends watching the video on his computer since DVDs don't have much of a future anymore. He should make sure to keep backups of those videos too.

Watch Matt from Speedway, IN Comments

He'll want to get a TV tuner card from Hauppauge for his Windows computer. He'll then plug in the cable from his antenna (or cable or satellite, if he had that), into that TV tuner card. Then he can use Windows Media Center to watch TV, or Hauppauge has software he can use to record and watch TV.

For the Mac, there's software called eyeTV from Elgato.

If Matt wants to set up a home theater PC, he should watch this episode of Know How.

Watch Brian from Riverside, CA Comments

Brian's son has a phone with Verizon that can't be used overseas. He could purchase a world phone from Verizon because they do make them. He also could get an unlocked GSM phone, and then when he goes to France, get a SIM card there. That would give him a French number, and would be a lot cheaper than paying for an international plan. It also would most likely include texting and data. Some countries make it easier to do this than others, though. It may be a better idea to just buy a cheap phone when he gets there.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Derrick from Minneapolis, MN Comments

The nice thing about podcasting is that it's cheap, easy and simple, and all he needs is passion on a particular subject. It's also best to go after a narrow audience instead of trying to get as many people. He also would need to have sufficient audio quality so it's not difficult for people to listen. Other than that, he just wants to communicate his deep knowledge on the subject and his passion for it. He shouldn't expect to make any money though, because that is very rare. He might not even cover his costs.

As far as tools for doing the show, he already has a laptop. He can use Skype for two people with Plantronics .Audio 655 headsets for $30. Then he'll need a place to store the shows, and Leo recommends Libsyn for that. It's $10-$15 a month. If he's got people all in the same room, then he'll need mics and a mixer for it. Behringer makes a podcast kit, but that's where things start to get expensive.

Watch Eric from Chino Hills, CA Comments

Eric bought a 70" Sharp Aquos LED backlit TV, but had problems getting lines down the screen. He had it replaced and had the same problem again. Leo says he had the same thing happen when he brought the 70" TV to Regis and Kelly, and he suspects it's from all the shipping and handling of it. He also thinks that it stands to reason that bigger screens will be subject to more faults. Eric probably just had bad luck, and it's most likely not every TV that's a problem. If that were the case, we'd probably be hearing a lot more about it.

Eric got a Samsung plasma TV to replace it, and Leo says he was going to recommend Samsung too.

Watch Kevin from Huntington Beach, CA Comments

AVG free turned up trojan.dropper when Kevin ran it on his system. He also tried scanning with MalwareBytes which confirmed it, so that makes it more of a concern. He downloaded Microsoft Security Essentials and ESET and tried scanning with each of those, and didn't find anything. He only should have one antivirus installed at a time, because sometimes antivirus programs will find files in another antivirus program and flag it as a virus.

The only free antivirus that Leo recommends is Microsoft Security Essentials. Typically when infected with a virus the only way to be absolutely sure that the system is clean is to do a complete reformat and reinstall of Windows. Since ESET didn't find anything though, Leo thinks he's probably ok now, since ESET would even find root kits that a lot of antivirus programs don't detect.

(Disclaimer: ESET is a sponsor).

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Steve from Miami, FL Comments

This is one of those things that should be left up to someone else to do. Leo recommends looking into a couple of websites that will handle the ecommerce and site to sell the tshirts:

  • They do everything, including the site. They have a free trial, so he should try it first.

  • This also has a free trial, and will handle everything for him.

Leo recommends trying both before opening any store to see which one he likes best.

Watch Steve from Miami, FL Comments

Leo recommends as opposed to doing this all manually himself. It's about 22 cents an image, but will be much better than investing the time and equipment into scanning in the images and cleaning them up himself. ScanCafe also has a shoebox where he could fill up a shoebox for a flat fee.

Costco and Walmart also offer similar services.

Watch Ted from Iron River, MI Comments

He'll want to get wireless headphones. Most TVs have a headphone jack on it. There are two types of wireless headphones, infrared and RF. Infrared are line-of-sight only, so if he turned his head, he'd lose the audio. Leo says to always get the RF type to avoid that issue.

Sennheiser offers wireless headphones as well, but he should make sure to get the RF type.

Ted also picked up the Microsoft Signature Series Vizio all-in-one computer. He doesn't like the trackpad, although Leo says that with Windows 8 he'll want that more.

Watch Dean from Silverthorne, CO Comments

Some computers when booting up will have a menu item pop up asking if the user wants to restore and start over. It has a hidden partition with Windows 7 that will put it back to factory settings. It usually wouldn't do this without repeated warnings. The other possibility is that his user account got messed up, or he accidentally logged into a generic account. But all user accounts are gone.

The chatroom says he should look around in Windows Explorer for a "Windows.old" folder, or something similar. They think his data was preserved, it was just put into a separate folder. Leo also suggests looking in the HP forums, as it might be something specific to his model computer.

In general though, Leo thinks something is going on with that hard drive and it may need to be formatted or replaced. He would not trust that hard drive anymore.

Watch Nate from Los Angeles, CA Comments

He could use Quickbooks. They have software and a service online for a monthly fee, but this might be more than what he's looking to do.

Leo would suggest Mint from Intuit. It's free online, and instead of entering all the data himself, he would connect this to all of his accounts. It's completely safe to use because it uses the same backend service that all of the major banks use, Yodlee. So they have all of his banking information already anyway.

Watch Mike from Sylmar, California Comments

Leo thinks this site has been compromised, and the webmaster doesn't know it yet. Most malware comes from the Ukraine, so that doesn't instill much faith that this site is free and safe. Ultimately Mike will have to decide who to trust, but Leo thinks it's safe to side with ESET.

(Disclaimer: ESET is a sponsor).

Watch Hannah from Laguna Beach, CA Comments

Hannah can receive emails just fine, but she can't compose them. When she types, she either gets extremely small text or nothing at all. Leo suggests uninstalling Outlook in Control Panel, and reinstalling it. This will reset it to default settings and should resolve her issues. Leo doesn't think it's anything major, just settings that need to be changed.

Even better, she could sign up for a free account at It's much easier to use and will bypass her issues with Outlook entirely.