Why can't I get Microsoft Windows Home Edition loaded on my older computer?

Episode 883 (1:59:22)

Steve from Los Angeles, CA

Steve is trying to load Windows Home Edition on an older PC, but the computer isn't even seeing the install disc. Leo says whatever went wrong, the drive is probably broken. This is a very difficult thing for Leo to diagnose over the phone, and he should probably take it to a local place and the computer technicians there could probably troubleshoot it better.