Joanne brought her computer to the Apple store only to find out they couldn't help her because her 2006 Macbook is now considered "vintage". She needs a new hard drive, and Leo says she can probably install a new one herself. Especially since it's an older Macbook and the hard drive is easy to get to. Macsales, aka Other World Computing, not only has great prices on Mac parts but also can guide her to the right hard drive she needs. It also has videos showing how to install it. If she doesn't want to do this herself, she could find another computer repair shop or Mac reseller that would probably be able to do this.