Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Frank from Santa Ana, CA Comments

Frank would like to back up all the photographs on his phone in the cloud. What's the best way to do it? Leo says that all three phone manufacturers offer photo backup options, as does Google. But for data like documents, passwords, etc., you need more dedicated options. Passwords can be backed up by your phone, but there are better options like LastPass. For documents, there's an app for Google Docs. Samsung has its own dedicated NOTES app, as does Apple. 

For an Android phone, look in your settings for "Backup to Google" to see what its backing up to the cloud. For the iPhone, Apple's iCloud backs up almost everything.

iMazing on the iPhone will backup your phone to your computer, as does iTunes for Windows.

Watch Al from Roseville, CA Comments

Al needs a recommendation for a microphone to use in meetings that will pick up all comments. Leo says that you want an omnidirectional microphone. But the problem with that is, it will pick up a lot of noise, including the "sound of the room" or echoes. Leo says a close mic is a better sound. One mic picking up everything and doing it well is a challenge. Leo recommends the Blue YETI. Not too expensive at $100, and it lets you choose different microphone recording patterns, including cardioid, bidirectional, omnidirectional, and unidirectional. So you can dial it in for the best possible sound.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Skyler from Cooper City, FL Comments

Skyler has been backing up his computer to an external drive using robocopy. But when he tries to access the backup, he loses access to the files after restoring. Leo says that there are two versions on Windows. The app and the command-line utility. It sounds like there's an ownership issue. So Schuyler needs to claim ownership of the files. R/C file. Properties. Security tab. Change owner. See if you can access that file then. If that works, then you can try doing it at the folder level. You can also make the ownership to everyone; that way it doesn't matter. And there's probably a PowerShell command to do it in batches.

The command-line option is ICACLS /T Everyone:F.

From the chatroom -

Watch Van from Pacific Palisades, CA Comments

Van is planning to upgrade his Mac. But now he can't access it online with his old one. Should he get the Intel model or wait for the M1 model desktop? Leo says that the Intel Macs are outmoded now. Moving forward, it's better to go with the M1 model. There's a 21" M1 iMac is out there now, but there will be new iMacs out probably by March. Sadly, the current iMacs are backed up by two months due to the chip shortage. You can also buy from B&H and only have a month's delay. So you'll be waiting anyway. So why not wait for the new models next Spring? Another option is the Mac Mini. They may be more available.

Will he be able to open his old iWorks files? Leo says yes. You can even have the Apple Store staff transfer your data.


Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jeff from Diamond Bar, CA Comments

Jeff's Samsung soundbar has died. But the subwoofer and surround speakers seem OK. But he can't seem to pair them separately to his new soundbar. Leo says that while they are Bluetooth, only the soundbar may be able to talk to them. Bluetooth is a terrible option. Most systems use their own radio frequencies to communicate. 

You may be able to connect to them internally by cracking them open. You certainly have nothing to lose.

Watch Mark from San Bernardino, CA Comments

Mark is looking at the Mevo to connect and stream online. Leo likes Mevo; It's great for doing Facebook live, but it has a built-in mic, so sound may be an issue. Look for an external connector in the new model to see if you can wire in a separate audio source. Still, it's a simple choice and the price is right. Another way to do it is to get the Blackmagic ATEM Mini and connect up to four camcorders to it. Then all you need is an internet connection, and it'll look more professional. 

Watch Chris from MIami, FL Comments

Chris wants to use his ISPs VPN, but he's concerned about privacy. Leo says you may want to use a third-party VPN to keep your ISP from seeing what you're doing. While many claims to guard your privacy, much of that is undermined by their shady practices if you look in the fine print. This week, a report indicates that many ISPs won't sell your information directly, but in the fine print, they will collect the data and parse it out in other ways. Read this article in the NYTimes.

So a third-party VPN that doesn't log your activity is the way to go.

Leo recommends going to

Watch Joe from Reseda, CA Comments

Joe has a Dell PC and wants to know what's the best antivirus protection. Leo says you already have it. Windows comes with Defender, its own in-house AVS. And it's designed to work with Windows efficiently so that it doesn't impact your performance. Also, what's most important is your behavior. You are the last line of defense. Don't click on links in emails or visit suspect sites. Keep your software updated regularly.