Canon Sued Over All-in-One Printers That Don't Scan When Out of Ink

Episode 1837 (06:00)

Pixma

Canon's Pixma all-in-one printer seems like a good bargain, but when the printer runs out of ink, the scanner stops working. And the only way to fix it is to buy more ink and refill it. Now there's a $5 million class-action lawsuit over it, citing that an all-in-one printer isn't really all in one, if the other functions of the printer (copy and scanner) stop working, although they have nothing to do with empty ink tanks.