Why Can't I Activate My Microsoft Office?

Episode 1822 (2:09:11)

Margaret from Newport News, VA
Microsoft Office

Margaret installed Microsoft Office software on her husband's computer, but now it won't activate. Leo says that Office is now a monthly subscription, so Microsoft could be thinking that Margaret didn't buy a year's subscription when she bought the software. Check your Microsoft account to see. Check to see what the paperwork says about what she should be getting. It's also possible that the store that she bought it from may have given her a "gray market" card, meaning that the store separated the software from computers to sell them separately. As such, Margaret got ripped off. 

Especially since you can get the web-based MS Office for free, or use the open-source options like Libre Office. You don't need to pay for it anymore.