How Can I Recover My Facebook?

Episode 1810 (41:40)

Frank from Santa Ana, CA
Facebook

Frank's Facebook account got hacked and changed his recovery options so he can't get it back. That's why Leo suggests turning on two-factor authentication so they can't change the password. Frank will need to contact Facebook to gain control back. They'll require an ID to authenticate. He can also assign a trusted contact, so they can verify that Frank has lost his account and he can get it back.