Why Does My Internet Signal Drop Out?

Episode 1806 (1:41:55)

Jerry from Santa Rosa, CA
AC1750

Jerry bought a new Netgear AC1750 WiFi Modem/Router for his home network, replacing his cable modem. Leo says he wants to be sure it uses DOCSIS 3.1. It's much faster. But his streaming audio buffers all the time. Leo says the problem isn't the router, it's the internet connection. Get the ISP to come out and check the signal into the house. Then he can decide if the problem is his or theirs. It could also just be congestion.