Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Sundip from Orlando, FL Comments

Sundip wants to know how much bandwidth he should have. Leo says that it's obviously the most you can afford, but the thing is that the more you get, the more you tend to use. Download speeds tend to be faster than upload speeds with streaming video and other uses. But we're now seeing uploads on the rise as people work and do school from home via video conferencing. So an asymmetrical download speed is becoming the norm. Netflix has a page to help figure out what you need, but Leo says you're going to want at least twice as much or more of their recommendations for more than one person to do separate things online. 

Watch Eva from Cortland, NY Comments

Eva is doing a publishing project, but her computer is 12 years old. So she's looking for user-friendly design software. Leo says that Serif is a solid company that used to make desktop publishing software and now have a low-cost app called Affinity Publisher.  It's $25. Leo uses Affinity Photo, and he likes it. So Publisher may be a good one to look into, and they have a 90 day try before you buy.

From the chatroom - Check out Vellum. It's designed for eBook creation. It's a bit more at $250, but it's designed to layout your books just like publishers do.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Jeri from Costa Mesa, CA Comments

Jeri has made the shift to writing and is doing a memoir about her life as a pilot. But she's concerned about backing up her data. Leo says it's wise to be concerned. Having a local backup is a good start, but bad things can happen when you least expect it. So Jeri will want to have an off-site backup as well. Leo says having three copies, in two different formats, with one off-site is the way to go. That's called a 3-2-1 backup strategy, and it's based on DPBestFlow by Peter Krogh. For a cloud backup, Leo recommends iDrive, because it's very easy, and it will do a local backup and a cloud backup. And it will do versioning, so you can go back in time if you need to.

Jeri also uses Microsoft Office online, so she also has 1TB of storage included. So she can also back up that way.

Watch Louie from Orange County, CA Comments

Louie is having home theater issues when he switches from his TV to blue-ray and back. He's getting flickering. Leo says that there's an HDMI handshake that happens between your AV receiver and the television. So, Leo says it sounds like the handshake may be failing for some reason. It could be as easy as a bad cable. Probably the HDMI cable. The TV ports may also be slightly expanding when they get hot. So try a different HDMI port to be sure. The chatroom also says that there have been reports of a bug in HDMI 2.1. So look into that. Leo also recommends making sure that your firmware is updated on your TV and AVR. There could be an issue with the software discovered after the TV hit the market, and a firmware update could fix it. But Leo definitely thinks it's an HDMI issue. 

Watch Mark from Oxnard, CA Comments

Mark would like to connect up to four monitors on his laptop. Can he connect two by USB? Leo says that it will work. There are a lot of USB monitors out there. But there may be a limit that the video processor can push pixel-wise. So it depends on your video card. Look at your specs. And if you are using an external GPU, you'll need a driver to do that as well. But don't go above 1080p. That'll help. 

From the chatroom: The Dell D3100 Docking Station or the D6000 display adapter. Both use USB 3.1 and connect your laptop to up to three additional monitors from a single cable. Leo says that may be the way to go.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Don from Victor, MT Comments

Don uses Chrome, and his browser page will freeze when he uses Gmail. But if he closes it, he can use the browser. Leo says that tabs are sandboxed in Chrome, so Google may see that the tab is running in the background, and as such, it's freed up resources through "tab freezing." It's a recent feature of Chrome. You can turn it off, but it does free up memory and resources for your computer. Make a new tab and type "chrome://discards." This will give you a list of suspended tabs. Type Chrome://flags to turn it off. Here's how - https://www.techradar.com/news/chromes-new-feature-will-stop-tabs-from-eating-all-your-ram-heres-how-to-try-it. This gets you to the secret preferences menu. 

Another option is to remove Chrome and reinstall it.

Watch Bruce from Las Vegas, NV Comments

Bruce would like to know if there are still kits out there like "Heath Kits," which you can build things like electronics. Leo says that HeathKit still exists here. There's also AdaFruit.  From the chatroom - https://smile.amazon.com/DIY-Amplifier-Kit/s?k=DIY+Amplifier+Kit&sa-no-redirect=1

Watch Mario from San Diego, CA Comments

Mario picked up a new HP computer, and he's now constantly getting popups when he's online. How does he get rid of them? Leo says that there's malware that can cause popups. Leo thinks Mario may have some malware installed on his computer from visiting a site he shouldn't have. It's a very common issue for Windows machines. Leo recommends going to the Windows recovery menu (Windows Key plus R) and select "reset this PC." If that doesn't do the job, you may need to go for the more radical option and have Windows reinstall itself. That's in the same menu.

Leo also recommends installing an ad blocker. Leo likes UBlock Origin. You'll be able to get it in the Microsoft store. That'll block popups, ads, and other malicious things. You won't need a 3rd party antivirus since Windows Defender is already on your system. But you want to be sure it stays updated.