How Can I Get My Printer to Work Again, After Updating Windows?

Episode 1779 (1:35:07)

Martha from Joshua Tree, CA
Windows

The latest March Windows update has killed her Kyocera printer. Microsoft says that her manufacturer needs to update their drivers, while Kyocera says that Microsoft needs to make it. Leo says that Martha is caught in the middle. Microsoft says that they are working on a fix, though, so hopefully, they will have it soon. Until then, there's a workaround. Click on the link here for details. You could also remove the update, but since that's a security update, that could be problematic.