Why Does My Dell Laptop Slow Down When I Plug It In?

Episode 1778 (15:00)

Max from Boca Raton, FL
Dell

Max has an issue with his Dell XPS 15 laptop, where if he's running off the AC adapter, it will slow down. He has to take out the battery and then put it back in to solve the problem. Leo says it could be because the computer thinks you want to charge the battery, but it can't. Dell has addressed it by coming out with a separate USB-C charger.