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Episode 1775 February 28, 2021

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Louis from Phoenix, AZ Comments

Louis thinks his website may have been hijacked. Every time he searches for his website, he gets results that include viagra websites and others. Leo says his site has been hacked, and he's not using the SSH encryption code required by Google. He suspects that his web host, GoDaddy, has a bug in its service. Lou's DNS record has probably also been modified. Leo suggests changing his WebHost password to lock out the hacker. 

From the chatroom - there's a bug that allows hackers to redirect results in Google search. Read more here and here. GoDaddy seems to be taking advantage of the bug by offering a "site lock" service for $6 a month rather than fixing the bug.

Leo also says that the site has been modified in order to make the spam results more likely. So it's likely Lou's site has been hacked. Here's what you can do about it:

Watch Dylan from Temecula, CA Comments

Dylan likes to play video games, and his new laptop has a broken keyboard. Leo says that sounds like a factory defect that needs to be addressed by the manufacturer. Dylan can plug a USB keyboard into it in the short term, and it will replace the keyboard on the laptop. Dylan tried that, and that's when the keyboard stopped working. Leo says that it sounds like the laptop keyboard got disabled in Windows. He recommends going into device manager (Windows Key + X, device manager). Look for the keyboards section and make sure your standard keyboard hasn't been disabled. He may have also hit a function key that disabled the keyboard. If Dylan has a touchscreen laptop, booting into tablet mode and then that will give you access to the on-screen keyboard, and from there, you can make changes to re-enable the keyboard. Laptops that don't have touchscreen can use the mouse to click into the Windows Ease of Use setting to enable Dylan to type with his mouse on the virtual keyboard.

But the keyboard may also be disabled in the SETUP or BIOS. So go into your BIOS settings and see if it has been disabled on a more basic level.  It may also be a good idea to look online for an updated keyboard driver. You can also remove the older driver and then reboot. It'll reinstall. Here's also a technote on how to fix keyboard problems here. But what Leo suspects is that Windows has installed a new driver, and there's some sort of confusion. Deleting the device driver and rebooting will prompt Windows to install the right driver. More here.

Another possibility is that Dylan's mom's keyboard is wireless, and removing the wireless USB dongle will fix it.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Fletcher from Groveland, FL Comments

Fletcher is using an old copy of Xenix on a computer in Virtual Machine and it's asking him questions about his MFN hard drive he can't answer: like cylinders and such. Leo suspects 124 cylinders, 255 heads, also a scuzzy drive.

Watch Tony from Washington DC Comments

Tony bought an Apple Homepod recently, and he wants to get several of the new minis and network them. Can they all play the same music at the same time? Leo says yes, that party mode is also known as Whole Home Mode. You can also tell Siri to play music from each home pod. You can go into the HomePod app and assign each home pod to a specific room. This will also enable you to speak to each room via intercom. And when you tell Siri to play music all over the house, you tell her to play it "everywhere." Here's how:

Watch Glenn from Malibu, CA Comments

Glenn bought a 4TB hard drive so he could back up stuff and then move it to the cloud. But he's been told that he can't upload an entire image using Mac. Leo says that a more efficient way to do it is to have two hard drives and bring one off-site. Maybe to home or to work. Then swap them every other week. Leo also says that Fuse for the Mac will let you see other file formats on the mac, like NTFS, and use that to back it up. 

From ScooterX, Costco has a Seagate External 8TB for $150.

Watch Frank from San Francisco, CA Comments

Frank has an iPhone, and he doesn't like the restrictions that come with it, which prevents him from getting apps from somewhere other than Apple's app store. Leo says you can jailbreak it and then do it, but then you lose all the protection. Android, by contrast, lets you choose to bypass the Google Play store in the settings and sideload apps downloaded directly from the developer. 

Watch David from Laguna Beach, CA Comments

David is heavy into Photography and has set up his own website. Now he's handling all the storage for his photos. Can he create a NAS to back everything up that he can access it? Leo says that David has done the right thing by storing his photos on SmugMug. Leo says to check out for tips on the best practices for backing up your data. Leo relies on a 321 backup strategy: three copies, two different formats, one off-site. Leo also uses Synology as his NAS, and one of the things he can do is make it public and use an app called Moments to access the images from the cloud. It also has a shared photo library and facial recognition for search. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Tom from Carson City, NV Comments

Tom's old Acer computer hard drive died recently. Would it make a good media server if he replaced the hard drive? Leo says that sure, but try booting from a USB key first just to see if everything is working. You'll have to go into the BIOS/Setup and change the boot order. Then burn a copy of Linux to a thumb drive and boot it up. You could also do it with a Windows Media Creation Tool. Once you've verified that the computer is intact and OK, then you can replace the hard drive and turn it into a media server. Tom may also want to get an SSD drive for better performance, and then use a spinning hard drive for all the storage. But get a big spinning drive: an 8TB will cost around $150.

Watch Clyde from Torrence, CA Comments

Tom wants to know what's the easiest way to create surround sound with his TV. Leo says that a soundbar with a subwoofer is the most economical and easiest way to boost your home theater audio. Vizio makes a great variety of choices, including Dolby Atomos at home. They range from 250 to 1000. That's how Leo would start out. 

Watch Patricia from Santa Barbara, CA Comments

Patricia wants to set up a security monitor system with motion capture for her art gallery. What should she buy? Leo would recommend having a professional come in and install the system for you. Leo says that if you need to go self-install, then he recommends Wyze. Their wireless WiFi cameras can do continuous recording through an SD card on the camera itself. And starting at $20 per camera, they're a great deal.  The other option is the Ubiquity security cameras. They aren't wireless though. The question is, do you want wireless or continuous recording and display. You can't do both. 

The chatroom says that the WyzeCam V3 offers continuous monitoring and wireless. 

Watch Alan from Murietta, CA Comments

Alan uses iDrive for his cloud backup, and he's recently started getting a "password mismatch" error. Leo has had similar issues, and he thinks it's either security software or ad blockers that is causing that kind of issue. Sites are trying to find out more about you, and the blockers on our system and browsers are fighting against that. That prompts the page developers to try and bypass it. Leo suggests turning off wifi on your mobile device and see if you can do it. If so, you know there's something in the network router that's blocking it. Leo also recommends NextDNS for doing that kind of blocking. But sometimes you have to turn it off in order to get something done.