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Episode 1773 February 21, 2021

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Joyce from San Diego, CA Comments

Joyce wants to get her elderly husband a computer. He spends most of his time in bed these days, and she wants to give him a portal to do research and have a world outside the bedroom. She wants to spare no expense, too. Leo says that an iPad is a wonderful choice for her husband since it's simple to use and very secure. The iPad Air is very light and thin and enjoys an 11" screen. The iPad Pro is a bit larger with a 12.9" screen. It also has better sound. But it's a little heavier at 1 1/2 pounds. So it depends on which one he would like best.

Watch Dwayne from Southern California Comments

Dwayne wants to know what we can do to avoid being overly reliant on China to build everything. Leo says that for years, the world, and the US specifically, has looked at China as the manufacturer of the world. But that kind of overreliance can be problematic when relationships become strained like it did when the US started requiring tariffs. Companies like Apple are now looking to move their manufacturing to other countries, even back to the US. Diversity is a good hedge against overreliance.

Watch John from Gardnerville, NV Comments

John has decided to forgo a windows laptop in favor of a simple Chromebook. But which one should he get, and how much ram does he need? Leo says an 8GB Ram model is the sweet spot. But why do Chromebooks have scant storage? Leo says that's because of Chromebooks' design being built around storing everything in the cloud. Acer makes Leo's favorite Chromebooks. The Acer SPIN is very nice. HP also makes nice ones, as does Asus. Spending a little more on an aluminum body, touch screen, and better quality trackpad is worth the money in the long run.

Processor? Leo says your processor's power is less of a factor with a Chromebook. But you can get an i5 or i7. But they get more expensive, and John wants to avoid paying a Windows price. The Acer Spin 713 is highly rated. Great specs with an i5 processor and 128 GB SSD. It's $629 at Best Buy.

Check out aboutchromebooks.com for great reviews.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch John from Eastern Long Island, NY Comments

John recently recycled a 2013 iMac for a client who loves Photoshop. He used a Thunderbolt 2 adapter to display port for a second monitor. But with the latest 5K iMac, he needs a Thunderbolt 3 to Thunderbolt 2 adapter so he can use the second monitor. But it doesn't recognize it. What can he do? Leo says that John needs a DVI adapter to keep it digital. Apple suggests starting up in safe mode to see if it works. If it does, there's a driver issue causing the problem. But it may be time to update the monitor. You can get one for under $100. Leo likes the AOC USB monitor. Very inexpensive at $100 and more powerful for Photoshopping. It plugs into thunderbolt 3 or display port, and it's very portable. 

Watch Jamie from Los Angeles, CA Comments

Jamie can't stand that Netflix streams previews while you're looking for something to watch. Leo says the good news is that you can turn that off on the website.

 

Watch Jim from Sioux Falls, SD Comments

Jim saw a bitcoin ATM machine at the mall. What is it? Leo says that you give it cash, and it then generates a bitcoin and transfers it to your digital wallet or using an app like Coinbase. Or you can give it your bitcoin wallet ID, and it would then transfer it to that account. But Leo doesn't really trust them because you're giving it literal cash, and trusting it puts the equivalent in bitcoin into your account. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Spenser from Charlotte, NC Comments

Spenser has an old white MacBook that he uses to tether to his Nikon cameras and take pictures of his astronomy. There's a solar eclipse coming in 2024, and he wants to know if he can use it even though it's over 10 years old now. Leo says it may be better to see if there's a new version of the software used on a newer Mac. Unfortunately, the old version of the software won't work on modern macs because Apple stopped supporting 32-bit applications. So you'd need a newer version of the software. A good option is to get a certified refurbished Mac from Apple directly. The least expensive Mac is the Mac Mini, but Spenser will be out in the field, so a laptop would be a more practical option. The least expensive would be the MacBook Air. And with everyone selling their old Macs to buy an M1 Mac, the time is good to buy one, even on eBay. Just make sure you can trust the seller.

Watch Heather from Kinderhook, NY Comments

Heather calls in to talk about a client who got bit by a browser hijack. Leo says the first thing to do is get him off Windows, where he's most vulnerable. If that's not an option, get him to run as a standard or limited user and not an administrator. The browser hijack and malware can't install themselves as a standard user. 

Why does her client keep getting hit over and over? Leo says it's because of his behavior. They keep repeating the same behavior that causes them to get hit. The key is to change the user behavior. That's the only way it will stop.

Watch DW from Morrison, CO Comments

DW has preordered Starlink satellite internet and is waiting for his turn to get installed. Leo says it won't be cheap, at $500 for the gear and $99 a month for internet access, but Leo says that it's supporting SpaceX, and that's a good thing. Eventually, as more people come online, it'll probably go down in price. It's going to have to. But nobody really knows how fast it will be. 

Watch Henry from Prescott Valley, AZ Comments

Henry needs a recommendation for a laser printer. Leo uses Brother Laser printers, as he's very happy with them. HP is another brand Henry can go with, but Brother tends to be more affordable.