Why Did My Scanning Printer Break After Updating macOS?

Episode 1769 (43:29)

Pamela from Ventura, CA
Big Sur Desktop Image

Pam upgraded her MAC to macOS BigSur, but now her all in one printer/scanner can't scan unless she uses the software itself. Leo says it sounds like her printer needs a new firmware update or printer driver to do it. He recommends going to the printer manufacturer to download the latest firmware and drivers for your printer.