Why Can't I See My Son's File Attachment?

Episode 1764 (2:12:22)

Heather from Kinderhook, NY
Drive

Heather is receiving a file from her son, but she can't open it. Leo says that if he is sharing a file from Google Drive, he'll have to share the file with someone through their Gmail address so they can view it. Even with an attachment through Google, the file may have saved to his Google Drive and users have to be logged in in order to open it. Probably better to set it to let anyone view it.