How Can I Get the Company, Dish, To Stop Charging Me To Use My Own Hardware?

Episode 1763 (2:00:58)

Jerry from Hatfield, PA
Dish Company

Jerry complained to the FCC about having to pay to use his own satellite equipment. A few days later, he got a call from Dish, assuring him that he's being charged half because he is a preferredĀ customer. And they explained that it's not the equipment, it that he's using a DVR inside the equipment. And they see them separate. Leo says it sounds like DISH is exploiting a loophole. The trick is to make complaints en masse.