Why Doesn't My Laptop Mic Work?

Episode 1750 (13:23)

Jim from Los Angeles, CA
Vantage

Jim is having problems with his new laptop and a microphone that doesn't work. Leo says to run the Lenovo Vantage software to see what it says about the microphone. It may just be an issue that a driver update can fix. Also, check Windows privacy settings. He may have turned off the mic. Windows Key -> Privacy. Check to see if the mic is turned off. But if those don't work, Jim's laptop is still under warranty. He can also check under the BIOS settings to see if the mic is shut off. F4 (or Fn->F4) may also turn it off.