Why Can't I Connect My Bluetooth PS4 Controller To My PC?

Episode 1745 (2:14:03)

Alex from Covina, CA
DualShock 4

Alex recently built a new PC with an AMD 8 core processor. But he can't connect a Bluetooth PS4 controller to it. It can detect his cell phone, but not his controller. Leo says that if he can pair it to other devices, then he should try reconnecting it to the PS4 and see if there's an update to the controller. If there is, update it. Then try again!