Why's My Computer Slowing Down When I Scan an Image?

Episode 1741 (39:40)

Bob from Honolulu, HI
Epson

Bob has been scanning old photos using an Epson FastFoto scanner. But it's slowing down his computer. Leo says a bug in the Epson scanning software could be slowing it down. Leo suggests going to the Epson website and making sure you have the latest drivers and software updates. But it could also be an issue thanks to macOS. Apple has been locking it down slowly and surely. Leo recommends going into the Security settings and make sure the Epson software has permission for full disk access. Also, Apple doesn't do well with the NTFS file format. Leo suggests backing up data and reformat the hard drive it as HFS+.