Why won't my new Android phone receive text messages?

Episode 1740 (2:13:06)

Harold from West Covina, CA
Samsung A01

Harold got a budget Android A01 phone and it won't take text messages. But it works with his old Samsung. Leo says that since Harold moved to Mint Mobile (who is a sponsor of the TWiT network), it's possible that his settings are misconfigured, and as such, his cell data isn't getting through. This can happen when you're moving things over. Mint says it may not be compatible with their service. Leo suspects that Harold's phone is from another region and as such, the radios aren't compatible for the US, when it comes to SMS Text messaging. That's likely the issue. It's the risk of buying an unlocked phone online. Leo recommends returning the phone and getting an iPhone SE.