Judy has documents on a flash drive and is having trouble getting them open. She's wondering if iCloud saved them? Leo says not automatically. There is a possibility that since Judy uses Microsoft Word for her documents, Word saves to OneDrive by default. So there's a good chance they are there.
But once she has a damaged flash drive, they're pretty much done. But if she can get the files off, throw it away after that. Leo recommends a pay program called RECUVA. There's also one from EaseUS. They offer free trials, but she'll have to pay for the data. There's also a completely free is PCInspector. Start with that one. If that doesn't work, then try the others.