Why can't I get online with the new version of Windows 10?

Episode 1716 (1:27:42)

Mike from Burbank, CA
Windows 10

Mike recently upgraded his old Acers to Windows 10. But after running the Microsoft System File Checker, he's having issues accessing features in his account, particularly settings. So he did a repair reinstall. Now he can't get back online to the Internet. 

Leo says to go into the device manager (Windows + X) and see if any devices are missing or have a red "x" or "!" in the corner. It could be a driver issue. Also, look in the settings to see if sleep is enabled and turn it off.

But your WiFi card may not be supported anymore. Luckily, they're cheap.