Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Robin from Pasadena, CA Comments

Robin is looking for a low-cost alternative to Apple's wireless Airpod Pros. Leo says that Anker's Liberty Neo is $30 right now at Amazon. But he may miss out on active noise canceling at that price. There are other models including Liberty and Liberty Plus. They give lots of bang for the buck.  

Watch Dan from Upland, CA Comments

Dan bought a new 4TB external hard drive but his mac won't read it. It can see it, but Dan needs a workaround to get it working. Leo isn't a fan of giant drives because the larger they get, the less reliable they can be. But in this case, it doesn't sound like a bad drive, but a bad USB card in the enclosure. Leo suspects that the enclosure failed. So the trick will be to get an identical enclosure and card and see if it will read it. Leo also says that 4TB drive may actually be 2 TB drives in a RAID array. So look out for that. Dan says it's one drive, which is good news. But the encryption may be unlocked with the unlocker software that comes with the hard drive.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Peter from Escondido, CA Comments

Peter got a Windows 7 update to an EDGE browser this week. Didn't they stop developing Win7? Leo says that they have, and he'll notice that there were no security updates, which is even more vital. But Microsoft seems to have a vested interest in updating EDGE, rather than the security of the OS. But sometimes there are flaws in browsers which require an update, and that may be the case here. Leo recommends Peter update to Windows 10. It's free to do so. 

Watch Jim from Oceanside, CA Comments

Jim's wife has a 32GB iPhone and she keeps running out of space because iCloud keeps downloading the pictures back to her phone. Leo says to look in the Photo settings. Make sure that the "optimize phone storage" feature is enabled. It will keep the full rez photos in the cloud, and a lower rez version on your phone. The other option is to turn off automatic sync to iCloud. That will prevent iCloud from putting them back on the phone and once the user deletes them, they will stay deleted. Then use Google Photos to save photos to the cloud and delete them off the phone. Leo says that Apple doesn't do a very good job educating users on how iCloud's photo backup actually works. 

Watch Jim from California Comments

Jim wants to know what Leo thinks of the new Sony Xperia phone. Leo says he hasn't had a Sony phone in years, but they appear to be pretty popular. But Leo says that Sony hasn't done that well in the US market and he thinks it's due to their square style. But market saturation is another consideration. But at least they have a headphone jack still. Leo also says that there are constant rumors that Sony is going to abandon the US market. 

Watch Jerry from Great Falls, MT Comments

Jerry wants to record webinars and wants to know if he can use an external microphone to do it. Leo says he could, but you'd need an adapter for the minijack on the phone. He recommends just using the microphone on the phone. It'll work fine for that. He could take the direct out of the computer using the PC's headphone jack, and then plug that into the jack on the phone. That should bypass it altogether. One other option is to get a directional mic that will plug into your phone as well. Or even a parabolic mic. RODE makes great models with minijack connectors. The VideoMic line is ideal and he can even get a handheld grip. 

Leo also says that a Beachtek adapter will take those XLR based mics and adapt them to Minijacks with unbalanced sound. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Thomas from Pico Rivera, California Comments

Thomas has an old iPod and the battery is starting to die out. Can he get the battery replaced? Leo says that if Apple is no longer replacing the battery, check out iFixit or a local place that could do it. But the reality is, a replacement may not be all that helpful because people are now using their mobile phones for playing music, and any modern phone or an older phone people no longer use will act as an iPod as well. Leo recommends copying all music onto a PC first. iTunes would work, but it usually doesn't get everything. Plus it doesn't really give the title and song information in the process. But there's a great app called Senuti (Mac) that will do a great job. There's YamiPod for Windows.

Apple makes the iPod still. Called the iPod Touch. But it's expensive and looks just like the iPhone.  Leo likes the Fio Player.

Watch Susan from Minnepolis, MN Comments

Susan saw that Microsoft wants $130 for WIndows 10. Wasn't it free? Leo says that the official line from Microsoft is that the free upgrade ended a year ago. But they never turned it off. So she can download Windows 10 and upgrade for free.  Just don't ask Microsoft. Susan also wants to know if LiveMail is going to go away. Leo says yes, and it's a good idea to start moving the email over to another option. Leo recommends Gmail, and she can even set it up to have her Live Mail forwarded to it. Then she can change webmail providers when ready. But LiveMail will stop working soon.

Watch Evelyn from Van Nuys. CA Comments

Evelyn's HP laser printer only prints the top half of the page and gives up. Leo suspects it may be software, but a laser printer works like a Xerox Machine and as such, may need maintenance.  The printer drivers may need to be reinstalled. Go to HP.com and download the latest software for it. But laser printers are so cheap now, it may just be time to get a new one. 

From the chatroom - https://h30434.www3.hp.com/t5/LaserJet-Printing/LaserJet-only-prints-half-a-page-vertical-part/td-p/6494901 or https://h30434.www3.hp.com/t5/Inkjet-Printing/My-printer-only-printed-half-of-the-page/td-p/6558520. Or https://techsupportexpert.com/how-to-resolve-hp-printer-only-half-page-issue/

Watch Maverick's Mom from Chino, California Comments

Maverick's mom wants a good camera that can take better pictures than the iPhone. She wants images that will blur into the background. Leo says that's called "bokeh" and she will need that look with a fast, wide lens. Those are more expensive. The iPhone does it, but it does it computationally. For a few hundred dollars, Leo recommends Canon's Powershot models. Get one that can shoot at F1.8. He recommends going to DPReview for a list of the best point and shoots. The chatroom recommends the Panasonic FZ80.

From Scooter X in the chatroom - http://www.bokehhub.com/best-compact-cameras/