Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Bruce from Sonoma, CA Comments

Bruce has a lifetime of slides that he's scanning to his Mac. He uses the info file comments for key details, but he can't share those with his son. Leo says that's because those comments are only for his Mac. What Bruce needs to do is use the EXIF field in the photo file itself.  It provides details like date, time, camera settings, GPS, etc. So what Bruce needs to do is use Apple Photos to do it, but you can also use the Preview. Click on CMD + I for that photo to open the Inspector. Then look for the annotations icon (a pen), and you can put the data there. But Leo says to get a program that is designed to make it easy. Picasa used to be the ideal option, but Google has killed that. But there are plenty of EXIF editors out there. Photos EXIF Editor is a good one with good ratings. You can even do the images in batches. 

Watch Tony from West Palm Beach, FL Comments

Tony heard the call yesterday of a man getting a headache watching TV. He thinks the user is suffering from a form of light blindness, where the LEDs are too bright on the new TV. LEDs can dim over time, and he was so used to his older TV, that the newer one's brighter LEDs are giving him a headache. And TVs are set to be very bright on the showroom floor. So adjusting the brightness could help. Leo says you can adjust your TV to Cinema mode or movie mode, and that will adjust the TV to work best in low light.

Watch Don from Springfield, IL Comments

Don recently upgraded to Windows 10 on his Dell laptop, but now he's being told by his upgrade screen to go backward to 2004. Leo says that's the most recent update to Windows 10, version 2004, which stands for April of 2020. So the latest update is Windows 10 vs. 2004.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Dan from Norton, MS Comments

Dan built a computer using an AMD Ryzen processor. He's been watching YouTube videos a lot on doing it and is ready to give it a go. Leo says there's a lot of great information on YouTube, but sometimes they can get it wrong, so keep that in mind. It worked for five days and then just stopped working. Leo says that building a computer is a great project, but if something like that goes wrong, you are your own support. There's no one really to call, as everyone will blame the other guy for the problem. So you end up having to go one by one to determine what goes wrong. It's a process of elimination. He's at the point that he thinks it may be the processor. Leo says it could be the CPU, but it could easily be an incorrectly installed cable. You can also short circuit a motherboard by having a screw in the wrong place. Even the power supply could be faulty. Pay attention to the power-on self-test (POST). If it runs, then the CPU is working.  But there are so many things it can be, that it's a cautionary tale for those thinking of building their own.

Watch Pete from Amesbury, MA Comments

Pete heard about a device to keep his iPad private called NextDNS. Does it use a VPN? Leo says that DNS is essentially the internet address system in IP numbers. DNS is the phone book for it. NextDNS bypasses your ISP so that they don't know what you're browsing on. It will encrypt the traffic to NextDNS and back. But your browser is still visible. The thing about VPNs is that they are a tunnel that encrypts everything and slows things down. Leo uses NextDNS on all his devices, but you'll go through the free tier pretty quickly. But it's not very expensive. You'll also have to whitelist your regularly visited sites. 

Watch RIchard from Windsor, CA Comments

Richard put Facebook Messenger onto his wife's Kindle tablet. Since then, he's had nothing but trouble with his network. He didn't get it from the Kindle store, so he's worried he's been hacked. Leo says that Richard probably was since he googled and clicked on the first link he found. Leo says that's why its important to go to the official source like the Kindle app store. If bad guys can steer you to a website, they can infect you. But it may not be the Kindle that's been infected. It could be the router or modem. But Leo says it's not likely. Still, since it's affecting Richard's other devices, it could be. Leo recommends unplugging the router and letting it sit for a minute or two then plug it back in. Most exploits are transient and doing that will wipe it out. Your ISP can even reprovision and flush out your router remotely if they provided it. Leo suspects that'll solve the problem. 

It's also a good idea to backup your data.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch John from Pomona, CA Comments

John has LastPass, but he's lost his master password. He's sent a password reset to LastPass, but is he screwed? Leo says that LastPass (a sponsor of the TWiT Network) can't reset your master password or give it to you, they don't know it. But there is a way to recover your lost master password. Here's the procedure -,  There's also a trick to remembering your lost password over at WIkihow here -

This is the one drawback with a password wallet. You have to know your master password because you're the only one who has it. You don't want to be able to access it by a third party. That's the whole point. 

Watch Don from Dallas, TX Comments

Don is trying to use both Skype and Zoom for his music rehearsals. But the latency is terrible. So he's been using another option called Jamulus. Why does that work, but Skype doesn't?  Leo says that distance is a factor, but there's also networks, bandwidth, the kind of network, network connection speeds, ISPs, switches, all contribute to latency. Jamulus is nice because it's open-source and free. But there are also commercial options like Jammr.  From the Chatroom - CleanFeed.

Watch G. Scott from Finland, Minnesota Comments

G. Scott has a friend who has Chromecast and a Chromebook. But he can't control the volume because he doesn't have a smartphone to do it. Is there a way around it? Leo says that volume control is a new feature in Chromecast, so if his Chromebook is an older model, it may not support it. 

Watch Todd from Freedonia, NY Comments

Todd needs to digitize some VHS tapes. Leo says you need a VCR, obviously, and a capture card that goes into your computer. Then you can connect. But what software to use on a Mac? Leo says that the capture card probably came with the software. But you can also use iMovie, which is on your Mac. It'll handle it natively.