Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Myrna from Twin Peaks, CA Comments

Myrna has been advised that she doesn't need Nod32 anymore because of Windows 10 antivirus software. Is that true? Leo says it is. It's called Windows Defender and it's all you need, as long as you keep your computer updated. But they can give you a false sense of security. Even the best antivirus won't save you from your own behavior. If you click on links, you can compromise your security. If you download flash, you can compromise your security. If you click on attachments in email .... well, you get the point. 

Watch David from Burnsville, North Carolina Comments

David has a son who is serving overseas and wants to watch Disney+ via VPN. But the VPN is really slow. Are there alternatives? And is it legal? Leo says that it is perfectly legal, but streaming services discourage the practice because a VPN can slow things down a lot.  But Leo has tried VPN streaming all over the world and it works just fine. Leo recommends trying ExpressVPN. They are a sponsor and have been very consistent in their speeds. Tunnel Bear is another.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Ron from California Comments

Ron has a Yota 3 mobile phone that has an eInk screen on one side, and a regular screen on the other. The result is better battery life. But he hasn't been able to turn on the data for the phone. You should be able to go into the cellular settings under Network and Internet, and enable the data options. It could have been disabled. Also turn on mobile data and roaming. You may need to input the APN settings, which you can find online. 

Watch Kai from Spain Comments

Kai has a Raspberry Pi 4 that he's using to code in Python with. He's created a voice assistant and would like to add facial recognition. But he doens't know where to attach the camera. Leo says it's likely going to be a USB connection or HDMI. Leo suspects that there is a camera library in Python that will help. There's even a library for Face Detectoin called Shunya Face. Look on GitHub. Check out Instructables.com ... there is an article on using a camera module for Rasperry Pi. 

Watch Gina from Venice, CA Comments

Gina is getting a blue screen on her Mac. Eventually the computer comes back, but she wants to know Why? Leo says that it could be a problem with an external peripheral. Unplug everything except your keyboard and mouse, and see if it repeats. It sounds like a communication issue between your peripherals. A bad driver or a failing USB port. Then plug each extra device in, and see which one causes it. Then you'll know which device is causing the problem, and then you can go to the website and get an updated driver. 

Is there an inexpensive iPad to watch movies and make video calls? Leo says that the least expensive iPad is about $329, and that would be a good option. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jose from Modesto, CA Comments

Jose wants to know if he should get a Chromebook. Leo says that a Chromebook is great for those looking to get stuff done, but most of the things they do are online and in the cloud. Can he get the same by putting Linux on an older laptop and still be secure? Leo says that you can, but you have to update it regularly to keep it healthy. Leo recommends PopOS. But there's also an obscure OS called Qubes because it's very locked down. But it's very hard to use as well. 

Watch Tom from King, NH Comments

Tom is having issues using Last Pass with a screen reader. Leo says that he's heard that more than once, and Last Pass really needs to work on accessibility. In iOS .... go to settings, passwords and accounts, iCloud Keychain, enable autofill passwords.

Check out TechJV.Com, he may be able to help you figure it out. 

Watch Jeff from Knoxville, TN Comments

Jeff bought an Senior 55 unlimited plan from T-Mobile, but his data plan is extremely slow. Leo says it's likely unlimited because you get 3G data access, not 4G/LTE. But he's not getting hotspot mode, because it constantly disconnects. Leo says that hotspotting with your laptop is never going to be as good as direct connection. Your phone's connection may go to sleep, dropping the hotspot. 

Watch Paul from California Comments

Paul is looking for a program that can manage his duplicate photos, getting rid of them. Leo says that you want software that can get into the metadata and contents of the image to determine if it's an actual duplicate or not. Easy Duplicate Finder for Windows. For the Mac, Leo uses Gemini 2. AllDupe is a favorite of the Chatroom. 

Paul is also worried that the heads in his Epson EcoTank printer clogs up. Leo says that Epson says that the heads have special coating that will keep them clog free, but the ink can dry out. He recommends printing a test print once a week to keep it fluid. The key to keeping your inkjet healthy though, is daily use.

Watch Caller from California Comments

Caller is having network issues with his Windows computer and a minport driver via bluetooth. Leo says that BLuetooth is notorious for dropping out, forcing you to reconnect regularly. But since he's using the Epson EcoTank, he can connect via WiFi, and that's far better.