Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Frank from Huntington Beach, CA Comments

Frank has an iPad mini that he wants to connect to a computer monitor. Can he do that? Leo says that the iPad Mini only has a lightning connector. But you can get an HDMI to lightning adapter from Apple that will enable connecting to it. Look for an MFI certified adapter. It'll also have a lightning connector too so you can charge it as well. You can also Airplay to a TV which supports it. The iPad Pro, however, does support Type C, which connects to a monitor. Can he add a mouse? Leo says you can; it's in the accessibility settings. But it's really made to use touch.

Watch Ed from San Diego, CA Comments

Ed's son is getting a bluescreen of death, and when he reboots, it's not reading the disk. Leo says it's obviously a disk failure caused by a failed or corrupted sector. It's the most common failure point on a computer. The good news is that you may be able to recover the disk using SpinRite. But for the cost of that program, you can simply buy a new hard drive. So if you have nothing critical on the drive, replace the hard drive. You can get a larger one for cheaper. And while you're at it, get a solid-state drive. It'll make the computer much faster. You can get a 1TB drive for around $40. Leo's favorites are the Samsung EVO SSDs. 

Watch Alice from West VA Comments

Alice's iPhone 7 will change its signal from 1 bar to 5 bars even when she's not moving. What's the deal? Leo says that Alice's iPhone has a weak signal where she's located. Also, antenna signals can be attenuated depending on how she holds her phone, but it's likely she's just in a bad area for cell reception. But Leo says that since she also has the problem elsewhere, it may be a physical issue. And since Alice has had that phone for a few years, it may be time to get a new phone. One way to verify is to put a SIM card in from another carrier. If the problem persists, it's the phone. 

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Sam from Oceanside, CA Comments

Sam looked in the settings of his Netgear Orbi router and made a few changes. Now, many things he uses on his network don't work any longer. Leo suggests powering down the router, count to 30, and then power it back up. If that doesn't work, you can completely reset the router. There's a reset hole that you poke a paperclip into and hold it until the lights blink yellow. You'll need to reset it up and give it a new password, but it will be back to the factory settings. Also turn off WAN administration, and universal Plug n Play (UPnP). You'll be back up and running.  

Watch Pete from Clinton Township, MI Comments

Pete wants to know if he can change the battery in his iPhone 6 and how long will it last? Leo says that Apple will replace the battery for $99, and it should last as long as the original. It's rated for 500 recharges. It should last at least two more years with normal use. 

Watch Ann from Fresno, California Comments

Ann has an iPhone running iOS 13.3 and she can't see what her battery level is for her Beats headphones anymore. Leo says that the headphone profile is corrupted, and he recommends starting over. Remove the Bluetooth connection by unpairing it in the settings, and then re-pair. That should solve the issue.

Watch James from Maine Comments

James wants to know about ICAN and how the internet addresses work. Leo says that ICAN controls the domain naming and uses various registrars to register your domain name. But James doesn't want to pay with a credit card. Can he pay with a money order? Leo says that you'll have to contact the registrar to find out. Paypal works. You could try a visa gift card. Can he create a domain anonymously? Leo says that ICAN wants to tie domains to the owner, but you should be able to make it anonymous to anyone but ICAN.

As for ICAN, the chatroom says that there is

Watch Stan from Victorville, CA Comments

Stan wants to get a better router for coverage in his home. Leo recommends a mesh router with WiFi 6. Leo likes Orbi by NetGear, but he recommends checking out the Wirecutter for their recommendations. Leo also recommends the Aero, which is a good one too.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jay from Providence, North Carolina Comments

Jay has discovered that if he unlocks his keychain in macOS, his computer will log in faster. But is that secure? Leo says that macOS should unlock it automatically when you log into your Mac. But this is the reason why a password vault is a safe idea. Leo likes LastPass.

Watch Ed from San Gabriel, CA Comments

Ed has over 500 emails in Gmail and he can't find them. They just aren't there, but Gmail says they are there. Leo says that the default of Gmail is to archive, not delete. If you click on the MORE button on the left, you'll find a folder called ALL MAIL. Every email should appear there. If you don't see them there, they are gone. Also, check the archive.

Watch Steven from San Antonio, TX Comments

Steven has a wireless HDMI connection to stream from his computer to his TV. Some times it "hiccups" or even crashes. Leo says that wireless HDMI really isn't that good. What's happening is that the video packets are being dropped and the TV just moves forward if he doesn't get it all in order. So it may wait until it gets the latent packet, or just move on without it. That's why streaming tends to buffer up to 30 seconds in order to wait for a dropped packet. When the buffer drops to zero, it'll rebuffer to get back ahead. Wireless HDMI doesn't have that option, so it just drops it and moves on. It may also lower the quality or resolution. 

Wireless must also deal with congestion caused by other wireless devices on the same frequency. How to make it better? Go wired instead, if you can. Or get closer to the wireless transmitter. Or choose a lower quality image. 

Watch Jose from California Comments

Jose has a Dell 2 in 1 laptop and the screen goes intermittently black. Leo says that it's a common issue with 2 in 1s because the ribbon cable gets "pinched" as it gets bent back and forth. Eventually, it frays and breaks. The good news is, that it's an easy fix to replace it. Before you do that though, update your video drivers. That could fix it as the drivers can get corrupted. But if the problem persists, it's a hardware issue.

Watch Michael from Detroit, MI Comments

Michael is buying an all in one printer, and he's not going to do a lot of printing. He's doing more scanning of photographs. He's looking at sending the negatives and slides to a service. But it seems there are just too many models to choose from. What should he get? Leo recommends to check out Amazon reviews. They are always your friend. The Wirecutter is very good for recommendations, as is PC Magazine. The Epson Fast Photo (Epson is a sponsor of the TWiT Network) is expensive at $600, but if you have thousands of photos to scan, it's a good one to go with. It has a sheet feeder that will feed each photo and scan it. What about DPI? Leo says that for stills, 1200 DPI is more than the resolution of the photo. So don't go over that. In fact, go half that (depending on the photo size). 

Watch John from Uttaca, NY Comments

John has an old HP G62 laptop running Linux. He's had to turn it off by unplugging it. A few months ago he started getting a blue screen and now nothing happens. Leo says that a ten-year-old computer is REALLY old. So chances are, the motherboard died. But if it was updating firmware at the time, then chances are the computer has "bricked" and is dead. If you like that laptop, you can get one on eBay for around $20-40. Is the hard drive OK? Leo says probably. You can get an external container to put it in and use it as another drive for another computer.