How can I stop a recurring charge on a credit card?

Episode 1643 (1:50:42)

Harriet from Los Angeles, CA
Credit Card

Harriet's husband passed away recently, and Skype keeps charging their credit card and won't stop. What can she do? Rich says to dump the credit card company. If they refuse to chargeback the fees, then it's not worth having. Another thing to do is to contact Satya Nadella, the CEO of Microsoft. He'll direct it to an assistant to address the issue.