Why are my Email Contacts Ending Up as Spam?

Episode 1638 (37:25)

Linda from Woodland Hills, CA
 Mail app

Linda is frustrated that some of her contacts always end up in the spam filter. Leo says that somewhere the email program learned that those contacts were sending spam, and it may be due to the content of the email. Leo recommends setting up a separate filter that will keep those contacts in the inbox. They may also be called "rules."