Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Grover from Orange County, CA Comments

Grover isn't happy with his internet service through his cable provider. What are his options? Leo says that bandwidth is shared in the neighborhood. If he lives in an older neighborhood, the internet may be slower because there isn't enough bandwidth to go around. Newer neighborhoods may have laid down more cable and as such, faster internet. Leo recommends going to and entering the zip code. This will tell not only what is available in the neighborhood, but reviews from neighbors will also show.

Watch John from Indianapolis, IN Comments

John is going to Prague soon for a vacation. He's looking for his data options while there and how to translate the language he will see. Leo says that is a great place to find what local sims are available. Is there a pro/con of using a SIM vs. a hotspot? Leo says absolutely. Go for the hotspot. A local SIM will change his phone number while in the country, and as such, nobody can reach him unless they have his new number. The advantage of the hotspot is he can not only connect his phone to it and keep his number, but he can connect up to five different devices as well. John will want to turn off data roaming though. He should bring an extra battery pack because hot-spotting will drain his phone battery faster.

Can he bring his Echo device so he can listen to podcasts in the US? Leo says some features may not work because he's in another country. If he has a VPN like OpenVPN, it should work like in the US. 

Watch Linda from Woodland Hills, CA Comments

Linda is frustrated that some of her contacts always end up in the spam filter. Leo says that somewhere the email program learned that those contacts were sending spam, and it may be due to the content of the email. Leo recommends setting up a separate filter that will keep those contacts in the inbox. They may also be called "rules."

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch David from Frederick, MD Comments

David lives in a poor cellular area and wants to connect his phone to his home internet. But he wants to do it wired. Leo says that WiFi is pretty fast these days and that's the way to do it. He could conceivably get a USB/Ethernet dongle and plug it directly into a router. Then it depends on the phone. Samsung has a DEX adapter. Amazon sells an iOS to an Ethernet adapter with a lightning connector. It would have to be Ethernet to USB-C and the device would have to have a driver to understand it. Most phones don't expect users to do that, so there are no drivers to support it. But even if he got it all working, it likely wouldn't be as fast as WiFi. So just keep it connected via Wifi. 

Watch Jim from Spring Hill, FL Comments

Jim updated to Windows 10 vs. 1903 and now he's lost sound support and can't record. Can he downgrade? Leo says he could, but not for long. Microsoft is going to force it on him sooner or later. There is a known issue with sound in gaming. Leo recommends updating to the subsequent updates after 1903. KB4515384 is a technote that talks about fixing sound issues in games, and Leo suspects it should solve Jim's problem. 

Watch Edward from Los Angeles, CA Comments

Edward's brother in law lost his arm and he wants to work with his son to design a prosthetic arm that looks like the Winter Soldier. Leo says to check out He can also search for 3D-printed arms. It's becoming a huge space in the Maker community, as people are designing and 3D printing the prosthetic arms. Also, look at Raspberry Pi projects that use voice control. Check out ChatterBox, a DIY smart speaker that is a homebrew digital assistant. 

Watch David from Bethesda, MD Comments

David has a router/modem combo. Is this common? Leo says it's common for an ISP to provide those. But keep in mind that he'd be paying about $10 per month to rent it, and it's likely not as up to date or fully featured as one you can buy. That's why Leo recommends buying a separate router and modem. DOCSIS 3 or 3.1 should work. NetGear is recommended by TheWirecutter. Just make sure the gear is supported by the ISP, and call the ISP and they have to "ping it" and disable the rental gear.

Watch Carl from Cuyahoga Falls, Ohio Comments

Carl wants to know if there are any third party voice control apps that he can use on Windows. Leo says that most have either been bought out or gone away. There is Dragon Home on Nuance's site.

Microsoft's own voice dictation works pretty well, and Google even has one. 

Watch Jim from Santa Clarita, CA Comments

Jim bought a new Mac and wants to know how he can set it up like his old one. Leo says he'll need a cable and connect the two. There is a tool in MacOS that will copy everything over and make it look just like the old Mac, only faster. Leo does recommend, though, to take an external hard drive and backup data just in case. Leo recommends either SuperDuper or ChronoSync. The old mac should also have someting called "target disc mode," which can be used as an external drive, dragging them over to the new mac. But Jim will probably need a thunderbolt-firewire adapter. 

Watch John from Pasadena, CA Comments

John wants to recover some data off a USB Thumb drive. Leo recommends RECUVA or PC Inspector for Windows. On the Mac, Leo recommends Data Rescue. It's not free though. But the fact is, when flash memory dies on a USB drive, it's pretty much dead. And if it doesn't mount, it's completely shot. The only option at that point is to take it to a professional and that would cost far more than it is worth. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Richard from West LA, CA Comments

Richard is trying to use PLEX and he can't understand how to make it work. Leo says he can watch his own movies using a PLEX Server. That will serve up any media he has on the network.