Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Robbie from Nashville, TN Comments

Robbie is frustrated with his unlimited cellular plan because he's being throttled relentlessly. So bad to the point that he can't really do anything. But when he signs onto wifi, it's just fine.  So they signed up for a 10GB plan, it was much faster. Leo says that unlimited doesn't mean "as fast." And on Verizon, some of the plans will throttle from bite zero, some after 5GB. There are five plans in total. So you have to read the fine print. It sounds like Robbie had the Unlimited "start" plan. 

All cell companies that offer unlimited have gotten in trouble with the FCC for playing fast and loose with the rules of "unlimited" and what it can really mean.

 

 

 

 

 

 

Watch Mark from Tustin, CA Comments

Mark's Mac Air is slowing down and he wants to know if there's an app like SpinRite that can run them. Leo says that sold state drives (SSDs) use TRIM, or wear leveling to keep your SSD in good shape.  It doesn't need to be defragged directly. But it will trigger the controller to run the TRIM utility. Search for TRIM in macOS. But it should happen automatically. If your OS is older though, you may need a third-party app to do it. 

TRIMFORCE Enable is the command you can use in the terminal. That could speed it up.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Clinton from Shelby, NC Comments

Clinton is looking for an app to manage customer interaction. Leo says that's called Customer Relationship Management (CRM). The king of CRM is called SalesForce. Its what everyone really uses, but it may be overkill for a small business. There was another one called ACT from back in the day. But that is long gone. 

Gold Mine is a small business CRM that starts with your contact list and then expands it. Another is SUGAR.  Monday is an advertiser and it works well for small businesses. ZoHo. Look at Capterra. That's a good place to start.

Watch Todd from Portland, OR Comments

Todd has built a WiFi based security system and he's been able to get reception at a distance of a half mile. Leo says that's incredible. But if you have an unobstructed view line of sight, it may happen. But any kind of metal in between can cause that range to lower, or the bandwidth quality to drop, especially when transmitting video. Leo says you could try moving the stations around to get a better line of sight connection.

Watch Stan from St. Louis, MO Comments

Stan is having a computer display issue. He has issues when he plays video.  But when he uses Linux remotely, he has no issue. But when he's on Linux directly, he has an issue. Leo suspects that there's an issue with the video card. Maybe an incompatible video driver. You could remove the driver, and reinstall it. Or, get an inexpensive video card and see if it fixes the problem. Leo says that using a different flavor of Linux, like PopOS could also solve it. But if it's a hardware issue with your motherboard, then you'll have to replace the video card and bypass the bad one on the Mobo. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Glenda from Costa Mesa, CA Comments

Glenda is looking for a good color printer. Leo says that Epson's EcoTank (a sponsor of the radio show & TWiT) InkJet is a great one. The ET2760 is a great choice and also offers automated two-sided printing. It'll also give you a bigger ink reserve tank. And the EcoTanks are great because they give you all the ink you need in the box.

Watch Josslyn from Elizabeth, New Jersey Comments

Josslyn's phone recently died. She wants to know if she can take out the memory drive and use it with something else. Leo says no. The memory storage chip is built onto the logic board. Pity.  This is why it's vital to back up your phone regularly: so you don't lose anything. Can Josslyn recover the data on the phone? Leo says as long as it can turn on, you have a chance. But if it doesn't turn on, then you're likely out of luck. 

Watch Timmy from Oak Hills, CA Comments

Timmy wants to know if there are plans to build larger antennas so he can get stations in a remote area. Leo says that the broadcast licensing is by the FAA and TV stations usually have the largest, most powerful license you can get. So if you can't get reception in a weak area, that may not be possible. But check out two sites - AntennaWeb.org and TVFool.com. Both can give you data on what stations you should be able to receive, and offer suggestions of what antennas could help.

Watch Mark from Grand Rapids, MI Comments

Mark wants to know if he can check out Linux on his iMac. Leo says in theory, yes. But Leo's experience is that they don't really work hand in hand well. Do some research online to see which version of Linux works best on a Mac. Then put that version on a USB key, then boot the mac holding down the command key. That'll give you a list of drives to access, and then you can run Linux on the USB key to see if it works.

Watch Alice from Vancouver, WA Comments

Alice recently updated her iPhone to iOS 13 and she can't use her calendar with it. When it launched, it was kind of a mess and Leo says that Apple is updating iOS 13 almost weekly since it came out. Vs. 13.2 is about to come out, which not only will solve those problems but will have an update to the camera as well. Leo recommends Fantastical. It's much better. BusyCal is another.