Duke is looking to upgrade from Windows 7 to Windows 10 without losing his data when he does so. Leo says you can upgrade to Windows 10 from within your computer running Windows 7 without losing your data or having to backup it up. Alternatively, you can do a clean install of Windows 10 by downloading the Windows 10 installer from Microsoft onto a USB drive.
Duke is also wondering which service he should use to back up his data to the cloud. Leo recommends iDrive, who is a sponsor of The Tech Guy radio show.