Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch John from Calgary, Canada Comments

John has a 2011 MacBook Pro that runs excellent. But he's concerned that he won't be able to update it soon. Leo says that if you can run macOS Mojave, you'll probably be OK for Catalina. One thing that could help is to put a new SSD hard drive: that'll help your Mac out. The only other thing you can do is update your battery if you can get one. Leo says there's no real reason to spend the money if you're happy with how it works, and you'll be getting security updates for at least 5 more years. So keep using it!

Watch Judy from Citrus Springs, FL Comments

Judy is retired and lives alone and is thinking of getting an Apple Watch. But what will happen if she takes the watch off and it doesn't feel the pulse? Will it contact emergency services? Leo says he isn't sure that it will call home in that case. Will it sense if you have died? Leo says no, there isn't. It'll detect that you have a low pulse and give you a warning, but so far, there is not a "phone home" from the watch if you die.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Chris from Roseberg, OR Comments

Chris has bought 4 Epson printers, and the blue always stops printing after awhile. It keeps clogging, even though he prints a lot with it. Leo says that inkjet printers clog if you don't use them regularly. Leo says that if you're using official Epson ink, you shouldn't have a clog. But if you're buying your ink from Amazon, it's possible that you purchased counterfeit ink. So be sure you're buying your ink from an authorized Epson retailer. But it could also be a defect, so Leo advises contacting Epson directly. 

Chris also wants to know if there are "candy bar" phones anymore, where the hard keyboard slides out. Leo says not anymore. The last one was a few years ago. But you may want to try the swipe feature on your phone; it's pretty good. From the chatroom, there are several phones still available with a hard keyboard. Check out this article - https://thedroidguy.com/2019/09/top-9-android-smartphones-physical-qwerty-keyboards-87556

Watch Karen from Olympia, WA Comments

Karen wants to know if she should flash her firmware on her router to get it to work better. Leo says that in a way, you flash that firmware almost every time you update. But if you're talking about using third-party firmware, they can be very good, but they are limited in the routers they support. Check out DD-WRT.com and look in the router database to see if it's compatible. Most routers don't support it, sadly. What Leo recommends is ASUS routers, because they use their own flavor of DD-WRT. 

Watch Rick from Sacramento, CA Comments

Chris has a Samsung Galaxy 9S and wants to know if the LTE watch is coming out soon. Leo says that the Apple Watch does it (at $10 a month). The new Samsung Watch that just came out may be coming soon. But it may be that Samsung has decided it's not worth the extra cost. All watch companies are having issues selling smartwatches, except for Apple. The other problem may be that your carrier doesn't support it. But Verizon has sold them in the past, so talk to someone at the Verizon store.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Allan from Washington Comments

Allan recently bought a hard drive docking station from a manufacturer in China. Is it secure? Leo says the reality is that everything is made in China, or South Korea. China has become the factory to the world, and many are worried since spyware has been found in the past. The government has even warned that companies like Huawei aren't secure and could be owned by the Chinese Government. But even if they aren't, they have to follow the rules in China. So it comes down to whether you're someone spies can benefit from. It's called the "Threat model." Odds are, you aren't a target. But if you work for a company that is, then you may be. The reality is that nobody is going to put a firmware hack into a device like that. It's a reasonable question, but Leo says Allan has no real cause to worry.

Watch Airshow Rob from Isle au Haut, Maine Comments

Rob wants to know what he can use now that iTunes is going away. Leo says it isn't going away; it's just being divided into Music, TV, and Photos. The sync is being incorporated into your OS now, which Leo says is the best part of the whole idea. But an alternative is VOX on the Mac. Leo says it's a third-party music player that plays high-resolution music.

Watch Doug from Roseberg, OR Comments

Doug just got back from vacation and would like to turn their photos into a slide show with titles and music, as Google photos doesn't do it. Leo says that it used to be a thing that Google would do. Any presentation manager would, like Apple Keynote or Microsoft Powerpoint. Corel makes the best one though: Corel PaintShop Pro Photo. But you can also use Corel Video Studio to do it. Here's how - https://learn.corel.com/tutorials/videostudio-create-slideshows/. Microsoft has a free app called SWAY as part of MS Office. It's free at sway.office.com. It's free and is sharable online.

A smartphone app can do it as well, such as iMovie for iOS.

Scooter X in the chatroom says to check out these free apps - https://filmora.wondershare.com/slideshow/best-free-photo-slideshow-makers.html

Watch Rich from Riverside, CA Comments

Rich needs to monitor his son's text messages. Is there an app for that? Leo says that there are circumstances when this is critical. For Android, it's easy to do. But if he's tech-savvy, he can probably find out pretty easily that he is being monitored. Rich may want to check with the phone company and see if they can help. Ideally, if you can do it without an app on his phone, that would be a better idea. Check out Verizon's Smart Family: they have monitoring tools that may be of help.