Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Terry from Los Angeles, CA Comments

Terry is having an issue on his moto g4 plus phone that won't let him remove an app, and now his camera is crashing.  He's leaving in a week for Japan. Leo says that it's time to get a new phone because his phone is older. He recommends going with Google Fi because it's a great international travel phone. But if he wants to keep the phone, then Leo recommends backing up the phone on Google, and then reset it. Then, when restored, Google will restore all apps. Or, he can go into the Google store and see what he has downloaded and restore them manually. 

Watch Manny from Utica, NY Comments

Manny has a 17" Dell laptop running Windows 7. With Microsoft stopping support for it in January, he's concerned about it. Should he turn it into a Linux laptop? Leo says that if you can put Windows 10 on it for free, then it would give it a few more years. But if you have to buy Windows, Leo would advise not doing that and going with installing Linux on it. Leo likes PopOS by System 76. If that doesn't work because it's a bit heavyweight, then Xubuntu or Lubuntu is designed for older machines. Leo says one option to try is to upgrade Windows 7 to Windows 10 using the Windows Media Creation Tool. Leo says he's been told by many that Microsoft is turning a blind eye to Windows 7 users upgrading for free, even after the free upgrade period has passed. 

Watch DW from Encinitas, CA Comments

DW wants to get a sponsor for his podcast, Headline Minute with DW. He's hit a plateau on downloads and wants to expand his reach, and he thinks a good sponsor can do that. Leo says that podcast advertising is a very hard thing to do. Leo didn't even try for over a year. Leo then charged about $70 per thousand listeners, and he really needs an agency to do it for him.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Mini Cooper Mike from Spokane, WA Comments

Mike bought a used 2012 Mac Mini that he wants to turn into a media server. Will he be able to manage it locally, or does he have to do window sharing? Leo says that a Mac is kinda expensive for a media server, but it will do the job great with Apple's macOS Server software, which is $20 from the app store. He can also use PLEX for free. If he wants to access from the internet, he'll need to set up port forwarding. But if it's just from the network, it'll work as is. But there's a heat issue, so Leo says that he can use external hard drives to bring the heat down.

Watch Will from San Pedro, CA Comments

Will had some photos backed up to Google Photos for a few years, and recently, all the photos had disappeared. What happened? His current photos were uploaded, but anything before 2017 is gone. Leo says that's bad news because Leo always recommends Google Photos. It also proves that users shouldn't trust just one backup source for photos. Use several services. Also, check out the Google Photos trashcan to see if they are there.  Leo says that if Will had used Picasa before 2017, Google may have gotten rid of them because they were stored in PicasaWeb. If he didn't move them into Google Photos, then when Google did away with Picasa, they went with them.

One thing he can try is to look at Google TakeOut. There may be some Picasa stuff there. 

From the chatroom: ScooterX says he can still go to Picasaweb.google.com

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Richard from Bell, CA Comments

Richard is wondering if pulling the power cord on a computer (while it is on) hurts the machine. Leo says it is risky because if the computer/hard drive is in the middle of a writing process, pulling the plug could spew data all over the hard drive. Not to mention, physical damage could occur during the interruption as well. It is only okay to pull the cord when the computer is frozen solid and locked up. Unplugging is only a last resort, so always try to hold the power button first before attempting to cut off the power.  

Watch Mike from Anaheim, CA Comments

Mike wants to know how he can install a Panasonic version of Windows 10 to his hard drive. Leo says that he won't' be able to get a "Panasonic version," but he can get the drivers from Panasonic's website. So use the Windows Media Creation Tool to install Windows 10, and then add those drivers to it.  A clean install is the best way to do it. Leo also recommends taking Mike's old drive and get an external enclosure for a USB drive, which makes a nice backup too.

Watch Dave from Cooperstown, NY Comments

Dave recently migrated to Windows 10. He isn't very happy because he has ads on his machine now. Leo says that Microsoft did put ads in the signup menu, but he can turn it off in the settings. His printer also isn't supported anymore. Leo says that any company will eventually end the life of their technology, and not support it anymore. So that's likely what happened. Not really Windows fault, but another option he can try is to convert his computer to LINUX. Leo likes PopOS. Debian. and Ubuntu. 

Is there a good Animated GIF viewer? Leo recommends Irfanview. The chatroom says XnView. 

Watch Sharon from Los Angeles, CA Comments

Sharon has Microsoft Office 2016 and wants to know if she can install that on her computer for a class she's using. Leo says that she could probably try using the Web-based version of Office first. Nearly everything is available for it. But can she install more than one version of office on her PC? She wants to use 16, but her instructor wants her to use a newer version. Leo says she can, but it takes a custom install. Here's how - https://support.office.com/en-us/article/install-and-use-different-versions-of-office-on-the-same-pc-6ebb44ce-18a3-43f9-a187-b78c513788bf

 

Watch Stephanie from Long Beach, CA Comments

Stephanie has a Motorola Droid Max, and she wants to upgrade. Is Google Pixel a good option? Leo says it is, but don't do it now, because Google is going to be announcing the Pixel 4 in a few weeks. In fact, Google may have put the Pixel 3A on sale already.