Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Ken from Bakersfield, CA Comments

Ken needs to replace his ASUS WiFi Router. He likes the router, but he was thinking about getting a Ubiquity model to handle the WiFi. Leo says you'll have to put it in bridge mode, but it would work as long as ASUS continues to update the router. 

Watch Larry from San Francisco, CA Comments

Larry is a mobile notary, and some companies want him to provide his private information via email. He doesn't want to do that. Leo says you shouldn't because it's not secure with servers that are between you and them. What Leo recommends is ZIPPING it with a password, then send them the password to them by phone. 

Firefox also has a service called FireFox Send, which would enable you to send documents with a secure link that will expire after a brief time. ShareFile is another option.

Watch Clinton from North Carolina Comments

Clinton wants to know if there's a way to report his location when traveling without the use of a smartphone? Leo says that there are Personal Location Beacon (PLB) and Satellite Messengers. Satellite Messengers do require a subscription though. They connect via satellite, and you can set it up to contact anyone in the event of an emergency. But if you have an iPhone or an Android device with vs. 11, you can send an emergency call by pressing the on/off switch five times in quick succession.

Clinton also wants to know how his mother can shop online and protect her bank card information. Leo says you can generate a number with Privacy.com. It can create a one time only number, or a number with a set limit, and it's locked to the same merchant.  It's a great security feature. You can also get an extension for your browser to do it all. That only disadvantage is, that it has to be connected to a debit card or bank account. You can also pause the card number at any time. 

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Danny from Prescott, AZ Comments

Danny called last week about his phone's GPS lagging behind where he actually was. His wife recently figured out what was wrong, and that was the metal mesh that supports the rearview mirror attached to the windshield was causing interference. When he moved the phone to the left side of his windshield, the GPS was suddenly accurate again. Leo says that makes sense. The Mesh is causing a kind of Faraday cage for that particular area of your dashboard.

Watch Jerry from Pennsylvania Comments

Jerry has a Lenovo desktop with two monitors. But the most recent Windows 1903 update has screwed up his multimonitor setup. It's reversed and he can't change the display order. Lou MM from the chatroom is a Microsoft guy and he said - reset the drivers for Monitor and GPU, Device Manager-> "View->Show hidden" -> remove (uninstall) all devices monitor and GPU. Completely remove the drivers and then let Windows Plug n play figure it out. Also make sure the device driver for the display is correct. 

Watch Jerry from La Habra Heights, California Comments

Jerry wants to get his WiFi signal out to his backyard garage, about 300 feet away. Leo says that WiFi is meant to travel 150 feet or less. You'll probably need a directional wifi transmitter/receiver. Check out radiolabs.com to learn more.

But to your backyard patio, a mesh router would work. Leo recommends the NetGear Orbi, and you can get an outdoor island receiver, and that could possibly get to your garage. 

Can Jerry get his own and save on the rental fee from his ISP? Leo says absolutely. Save the money: it'll pay for itself in a year.

Watch Denise from Torrance, CA Comments

Denise has a Windows 7 PC and wants to create music loops. Leo recommends a program called FL Studio. There's a free trial you can use before you purchase the program. Other options, from the chatroom, are giadamusic.com, Acid Xpress, and Sonic Foundry. For Mac Users - Garage Band is another option that comes with your Mac.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Susan from San Diego, CA Comments

Susan has a fighting studio, and she needs some security cameras. Preferably something wireless. Recommendations? Leo says that battery-powered cameras wouldn't work because they are motion-controlled. So Leo recommends cameras that are wired for AC power. He recommends the Google NEST Camera. But the downside is, that they're expensive and the monthly fee is required for storage.  A better affordable option is WyzeCam. They start at $20. Offer night vision. Have two-way audio. And you can view them online.  Leo also recommends the Pan/Tilt/Zoom model. 

Watch David from New Mexico Comments

David has heard that if he formats his microSD card to be part of his phone's memory, it'll be ruined for anything else. Leo says that Google created something called Adopted Storage for this kind of thing and gave up on it because if you remove the card, your phone will be unusable because the phone keeps looking for it.  And yes, it will only work with an Android device because it's encrypted. It was abandoned by Android vs. 9. Terrible idea. Better to just use it as an external storage area on your phone. Your phone has to support USB on the Go or UTG. The phone will have the drivers to see the card as an external drive. 

David doesn't like to use his laptop when he's doing recreational stuff. He's looking for a device that can be charged by a solar charger, that's small and light. 

Watch Owen from Chicago, IL Comments

Owen wants to know how he can protect his pro-level cameras. Leo says you can 1) never use the branded straps that come with the camera 2) buy a cheap leather case and wear it around your neck 3) place electrical tape on the white logos to make it harder to see what brand your camera is.

Owen also has a 6th gen Intel i7 and is upgrading to an Nvidia RTX card. He also needs to use his computer to run his security camera system. Can use it for that, and photo processing? Leo says a graphics card probably doesn't get involved when you're displaying security camera footage, and even if it does, the RTX 2070 is a beast. It has a ton of bandwidth. You'll be fine. 

Watch Don from Montana, CA Comments

Don wants to know why he has to download MP4 files in Windows 10 before playing them. Why can't he just stream them? He can just play them on his phone. Leo says it may be a setting in Windows. It may be due to file size. Leo says that downloading any attachments is inherently dangerous. Leo suggests never opening or clicking on an attachment. 

Watch Martin from Hayward, WI Comments

Martin has a backup running on his computer all the time, and he's worried that malware can get onto it. Leo says that current malware is "wormable" and can actually take advantage of Microsoft's networking, spreading through the network. It's called "eternal blue." So if you have hot storage that's online and current, you have to treat it as vulnerable. The only real good backup is a disconnectable backup.