Jerry bought a new MacMini a few months ago, and after he shut it down, it never came back on. Apple replaced the logic board, but when he returned it, his RAM capacity was cut in half. So he returned it to Apple. After a few weeks, he got an error and would restart. Now it just locks up. Leo suspects that Jerry has a "Lemon." He should take it into Apple, talk to the manager, and tell them you want a brand new one. Be direct, but pleasant. You catch more flies with sugar than honey. Use the term CRU - Complete Replacement Unit.
Leo's general impression of Apple is that their quality control has suffered a nose dive the last few years.