Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Art from Thousand Oaks, CA Comments

Art is trying to rip a vinyl album to his computer. He uses a USB turntable and it's not capturing. Leo says that using a USB turntable is the best way to do it, but since Art is using a Mac, it's likely that the software he's using doesn't support Mac. But it also means he may not need that software. Leo advises opening the sound preference pane in the Mac, and see if you can see the turntable. If you do, then you can probably use Garage Band or Amadeus to capture with it. There's also one called Twisted Wave

Art can't use iTunes? Leo says no, iTunes doesn't support live capture, and you wouldn't want it to.

Watch Brett from Fort Worth, Texas Comments

Brett has moved to ExpressVPN, but he's having issues surfing to his own IP. It worked fine with his old VPN, but not ExpressVPN (who is a sponsor of the TWiT Network). What can he do? Leo says to check your router settings. It may be that in your devices, there could be a security issue that's blocking it. Leo does that with his network for his NAS. Leo also says that Brett's problem may be due to his previous VPN being less secure. 

From the chatroom: many firewalls see outbound traffic coming back in, and it's blocking it. ExpressVPN may not support disabling it. Here's a technote from ExpressVPN about "Network locking" in ExpressVPN - https://www.expressvpn.com/support/troubleshooting/restore-lan-access

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Don from Dana Point, California Comments

Don got a laptop and now he's having trouble signing into Windows 10. Leo says to go to account.live.com/password/reset and reset your account. You should be able to reset your password that way. 

Don also has a Note 8 and he can't get his authenticator to work. Leo uses a physical authenticator key called the Yubico, which always works because it's hardwired. Text messages can be compromised, or expire if you don't use them right away. Another option is AUTHY, which is great for moving from device to device.

Watch Joe from Brea, CA Comments

Joe is a high school computer teacher, and he had scanned a bunch of photographs that he scanned on his computer. He took that folder and moved it to another folder, but it disappeared and was replaced with a file cabinet folder. Leo says that a CAB file is a compressed folder. He searched the entire computer for the folder, and it was gone. Fortunately, he had a backup. But what happened? A virus?

Leo suspects it's probably not a virus. It may just be a bizarre bug, and it's one of the reasons why he's leery of Windows and always have been.  But it could be malware. Scan your computer using the Malicious Software Removal Tool. Just in case. It's your second line of defense along with your AVS software. Windows key + MFT and enter. 

Leo also recommends doing a clean install of Windows and formatting your hard drive, Just in case.

Another possibility is that your Webroot anti-virus app has a bug, and is causing the folder to disappear. It's exactly the kind of thing an AVS app would do. It's one of the reasons why Leo only recommends the Windows Defender app that comes with your OS.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Dave from Richfield, WA Comments

Dave has an older computer that he wants to turn into a server. Leo recommends Linux, using Debian LTS. It's free. 

Dave also is wanting to know about macOS and permissions. Leo says that modern operating systems are designed to be used by multiple users and as such, permissions protect access to your data. With OSX Catalina coming soon, permissions are going to be a more serious affair, with restricting access to some features to only administrators. Leo recommends reading up on permissions. Dave can also drill down on the properties of any file by right-clicking on it and selecting properties. 

Watch Max from West LA, CA Comments

Max has read that the iPhone 7 emits twice as much radiation than any other phone and he's concerned his wife is being exposed. Leo says that radiation coming off a phone is "non-ionizing," which means it poses no harm to people. There is no evidence that cellphone use contributes to brain cancer. In fact, brain cancer statistics have gone down over the same time as smartphone use has gone up. And most people are using their smartphones more as a handheld computer, rather than an actual phone. 

Watch Jeffrey from Burbank, CA Comments

Jeffrey got a new Microsoft Surface Pro at work. Is there an external power pack he can use with it? Leo says that laptops like a lot of wattage, more than an average power brick can provide. The Surface also has a proprietary charging connector, though it could charge with a Type-C connector as well. He will want a power brick that can provide more power than the surface uses. It also needs to have enough juice to charge the battery in one fell swoop.

Leo uses an ANKER PowerCore with 20,100 mAh of charging power. It delivers PD Type-C power specs with fairly high wattage of 24w, and it'll charge while he's using it.

The chatroom also recommends one called ZMI USB PD Backup.