Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Rob from Isle au Haut, Maine Comments

Rob has an old MacBook Pro and he wants to move a program from it to his newer Mac Air, but he needs the serial number. The program in question is called inSSIDer. Leo says that when you register a program, it stores the product key in a folder on your Mac, and then when you log in, that file is verified. Leo also says you can try logging onto the Megageek website, who made the program, and see if you can find your serial number there. If so, it's a simple matter of just reinstalling it with the serial number. But if that doesn't work, then download the personal version. It's free.

Watch Vince from Venice Beach, CA Comments

Vince has a business and wants to go VOIP with his telephone. How is Ring Central? Leo says he uses Ring Central, and it doesn't sound or look like a VOIP solution. The advantage with Ring Central is that all those features are done digitally through an app. So you can make and receive company calls using your smartphone. Leo's been using it for eight years and you'll save a ton of money over a regular POTS service.

Watch Felix from Garden Grove, CA Comments

Felix has a Sony 4K TV and the screen is going black. He's only had it for two years. Leo says it sounds like it could be either a bad power supply or a failing component within the TV. Is the TVZ still under warranty? If so, contact Sony to get it replaced or repaired. But if it's not under warranty, it may not be worth repairing.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Markus from Winachi, WA Comments

Markus would like to learn how to code. What language should he start with and what resources should he use? Leo says that by default, you should go to CodeAcademy or and learn Python. That's the short answer. But a better solution is to consider why you want to code? Do you want to write apps for iOS? Learn Swift. If for Android? Java. 

But Leo says it's a mistake to start by how to think about coding. Learn a language that helps you to solve problems. That's a higher-level approach. Leo recommends the eBook - How To Design Programs. It's a free download. Spend six months learning that and the language Dr. Racket, and then go to Code Academy or and then start learning to code. edX is another good resource as well.

Watch Dave from Burbank, CA Comments

Dave upgraded his hard drive to an SSD for his laptop and then used Windows 10 and the media creation tool to install. He got a message failure - "no device drivers are found." Leo says that for future reference, use a USB thumb drive and change the boot order to your USB key. And install Windows. It's really easy. Leo suspects that since Dave had a USB external drive plugged in, the error occurred. Leo recommends unplugging everything except a keyboard and mouse, then run the install. Once Windows is up and running, you can add external devices and Windows will install it.

This was from a bug in Windows update 1809. It's since been fixed.

Watch Myron from Pittsburgh, PA Comments

Myron has a hybrid vehicle with battery assist. Will it last? Leo says that early hybrids may not have been that sophisticated, but that he wouldn't worry too much about its battery life. They're designed for that. What's more important is how you keep your batteries within a set temperature range.

Are they safe if there's an accident? Leo says the battery was designed for impact and is why those hybrid cars are a little heavier. They absorb and deflect more impact energy. They also have crumple zones to absorb the impact. That makes modern cars far safer now than decades past.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jeff from Manhattan, NY Comments

Jeff has seen old time radios that have had a bluetooth receiver put in them so you can use them as a cool, retro bluetooth speaker. Leo says those a really cool idea. Is there such thing as a bluetooth extender? Leo says there is, but bluetooth is designed to be short-range. WiFi is a lot better and has five times the range. There are plenty extenders though that boost the range. Miccus makes a bluetooth extender with 160-foot range for $40.

Check out these old time radio bluetooth receivers at

Watch Brian from Gold River, Vancouver Island, British Columbia Comments

Brian's email has been down for a week, and he's looking to make a change to Gmail. Leo says that's exactly what Brian should do. It's free, and you can set it up to go get your email from your other email server. Your local ISP email is almost always terrible, so go with Gmail.

Watch Myron from Minneapolis, MN Comments

Myron would like to know about VPN City. Leo says he's never heard of it. Tech Radar says that their speed is pretty good. However, Leo's take on VPNs is that they need to be secure, not spy on you, or insert ads into your feed to make money. It's also based in China and it uses Soft Ether protocol which Leo isn't a fan of. 

There are better choices out there like ExpressVPN, who is a sponsor of the TWiT network.

Watch Richard from Paducah, Kentucky Comments

Richard is visually impaired and has been listening to an audio book he converted from iTunes. But his phone won't play it. Leo says that audio books usually have an M4B standard to provide for bookmarking, and many audio players don't support it. It also gave him multiple copies of it. How can he bypass iTunes and play it? Leo says Richard could try iBooks. It will not only play audio books, but it can sync. But Richard says iBooks will only support purchased items. Leo says it will. Start over and what you want to add it to your itunes library and then go into the settings for your device and sync audio books. Then it'll sync it over and you'll be able to play it. Also make sure it has an AAC format. This is all going to change with Apple's new Music app when OSX gets updated next month.

Watch Richard from West Los Angeles, CA Comments

Richard wants to know why when he prints his Gmail, he doesn't get all of it. Leo suggests using Gmail's print command within the interface, not your browser print from the pull-down menu. Gmail will reformat it for your printer, and then print it without truncating it. 

Watch John from San Diego, CA Comments

Rob has an Android TV but he's having issues cutting and pasting in his email. Scooter X found an Android TV subreddit talking about this very issue here - There is a weird fix in there, by installing the "hackers keyboard" in the Google Playstore. Apparently, that fixes it. Mike B also found this from Google -