Why is My Streaming Media Buffering?

Episode 1618 (49:46)

Sharon from Williamsburg, Ohio
iHeartRadio

Sharon has a problem listening to streaming audio and video at home and suddenly, the stream stops for 30 seconds and then comes back on. What's going on? Leo says that's usually a buffering issue. If the internet connection drops out or isn't keeping up, then users get buffering. The internet wasn't really designed for heavy streaming and as such, buffering can occur when the stream needs to catch up. But it's gradually becoming a thing of the past. But another issue is that if she is signed up with DSL, she may be too far away from the central hub and that's causing the buffering. Leo recommends either cable or fiber. Another thing she can do is get closer to her wifi connection. But it sounds like she just needs a better provider.