Matt was told by Spectrum that they'll have to trench in order to get his internet access into his office building, and it's going to take 60 days to do. It doesn't make sense why can't they just route the cable from the pole? Leo says that Spectrum is going to do what they're going to do, but that doesn't mean they're the only game in town. Look for alternatives. You can go to BroadbandReports.com and see what internet access is available in your area. Talk to your building's supervisor to see what choices are available coming into it. Because Matt is in a commercial area, he'll likely have more options, and can even use that as leverage with Spectrum.