Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Roland from Hutchinson, Kansas Comments

Roland wants to know if there's an over the air DVR and if Amazon's new Recast is a good buy. Leo says that Recast is a new product that will work in between the antenna and the TV, but he will also need a FireTV or EchoShow to talk to it. Over the air, DVRs include the TIVO OTA Model. ChannelMaster. Silicon Dust HDHome Run. 

Will a magnetic mount work with his wireless charging mobile phone? Leo says that it could easily block it, so put it on the phone case, so you can at least take the case off to charge the phone. Or, figure out where the charging coil is and put the metal plate lower than that. If the plate is small enough, he may be able to do that. But Leo prefers putting it on the case. That gives him the ability to take the phone out and charge it. 

Watch Robert from Walnut, CA Comments

Robert got bit by a phishing scam about being a workshop presenter. He clicked on a link to download an attachment and nothing happened. He realized what he had done and disconnected his desktop. Now he thinks he needs to reinstall? Leo says Nuke from orbit. Do not install from in-place. He should want to back up data, wipe the hard drive, and then reinstall Windows from a known, good source. But he should make sure to know if he actually has malware. If he has a WInMail.dat file attachment, that's from Microsoft and older Outlooks use it. 

Run MRT and Windows Defender. If Robert ends up with nothing, he should be fine.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Morty from Hermosa Beach, CA Comments

Morty wants to know how to quickly turn a printer off without jamming the paper since he had a print job run wild on him. Leo says he can go into the print software and cancel the print. But it may keep printing for a few pages. Or if it's a print image, it may not stop, and all he can do is unplug it. If he has a jam, don't yank the paper out, since he could strip the gears. There may be a gear release button too.

Watch Mike from Culver City, California Comments

Caller keeps getting popups when he's watching YouTube on his Google Pixel C Tablet. It just keeps minimizing his videos and he's inundated with popups. It also happens on his Motorola Moto G6.  Leo says that he's likely got some apps from the Google Play store that have malicious behaviour programmed into it. Just use apps you want or need by well-known developers. It's likely an app that he installed on both devices. Leo is guessing it's probably ads trying to play from an app, but sometimes even removing the app won't work. He may need to do a complete reset on his devices. 

There is an app scanner in the Google settings that are supposed to prevent this, but it isn't perfect.

Watch Steven from San Antonio, TX Comments

Steven recently heard aboutHeadsets. How are they? Leo says that they use the same technology as the Bone Phone from the 70s, but better. It transmits the sound through the bone just below the temple. It promises hi-fidelity that's as good as earbuds or better. It works great for sports, driving, or anything where we can't have our ears blocked. They're bluetooth with good battery life. Leo can even use them to make phone calls.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Tony from Riverside, CA Comments

When Tony goes camping with his RV, he'd like to broadcast YouTube TV from his phone to his TV. Leo says that in theory, Chromecast will work because he's connected via WiFi. However, it requires being on the same WiFi network, so if the phone is using WiFi, it can't really do that because he will need internet for the Chromecast. Getting a "MyFi" router may be the solution, but it would have a separate cellular connection. But the good news is, it also has its own bandwidth data allotment. Get a MyFi from your carrier, then the phone can join that, and the Chromecast can be on it. Another option is to use the TV's SmartTV connection and use the phone as a hotspot. But a SmartTV needs to support YouTube TV with an app, so check the TV app store for it.

Doctor Mom in the chatroom says he can connect the smartphone directly via USB-C and an HDMI adapter. The chatroom says he can also use a WiFi Extender and use his phone in Hotspot mode. 

Watch Steve from Los Angeles, CA Comments

Steve is getting a gaming computer for work because it's powerful enough to do 3D design for dental implants. What should he get? Leo says it largely depends on what the software supports in the way of minimum hardware. A quad-core i7 with 16GB of RAM and a dedicated GPU (GTX 650 or above) should be enough for Blue Sky Bio. A basic or mid-level gaming system would probably work. He doesn't need to break the bank and pack it with specs.

A late model Dell quad or six-core i7 desktop, an Optiplex or XPS would do. Double the RAM to 32 and get a GTX 1070 or better GPU.  But he doesn't need to fret over ray tracing. An SSD would also be a good idea for speed.

Steve is also having issues with his printer. Leo says to check the cable and update the device driver.

Watch Ann from Jackson County, GA Comments

Ann is frustrated because she can't send email, while her family can. Her computers will also bluescreen when she touches the keyboard. And it doesn't matter what device she touches. What is happening?  Leo says that static electricity can cause issues like this. So make sure you're grounded by touching metal. Computer technicians use a grounding bracelet.

But that is a very uncommon thing to happen. 

Watch Dave from Prosser, Washington Comments

Dave would like to send his internet connection to another building on his property, a few hundred feet away. Should he use a WiFi access point? Leo says that's limited to about 150 feet. Leo says that the longer the distance, the slower the speed. A Ubiquity device is better because it goes point to point that directs the signal to where users want it. Leo recommends visiting to learn the difference and find out how to install and configure it. 


Watch Patty from Corona, CA Comments

Patty wants to know about an app called iMazing for transferring her music from her phone to her Mac. But when she tried to use it, she lost all her music from her phone. Leo says Patty should have backed up her iPhone with iTunes before doing it. Anything non-standard can cause problems like this. She could check to see if she has a backup of her music on iCloud. But when users have reloaded all their music into iTunes, the first thing they should do is make a backup of the iTunes media folder - not the Library folder. Look for the Music Folder - then the iTunes Folder, copy that entire Folder to another hard drive or thumb drive and Save it. Patty can also do CMD Shift H to get to the home folder, then go to the music folder from there. Once that's done, she can proceed without fear because she will have the music backed up. 

Stop using iMazing. It's more for special or specific needs. Use iTunes for basic music management.