Why Won't my Scanner Scan Legal Size Paper?

Episode 1579 (1:28:20)

Penny from Seal Beach, CA
Brother

Penny uses a scanner with a sheet feeder with letter and legal paper, but it only scans 8 1/2x11. Leo says that there's a setting in her scanner that will tell the scanner how much to scan. She should see if she can change it. The driver is also giving her an error when she tries to download it. The chatroom offers this link - https://help.brother-usa.com/app/answers/detail/a_id/122513/~/download-and-install-the-printer-driver-and-scanner-driver---windows-10---usb